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  • Report:  #1270543

Complaint Review: All Makes Vac & Sew - Torrance California

Reported By:
Lois - Hot Springs Village, Arkansas, USA
Submitted:
Updated:

All Makes Vac & Sew
24260 Hawthorne Blvd. Suite B Torrance, 90505 California, USA
Phone:
310-378-0251
Web:
www.vacsew.com
Categories:
Tell us has your experience with this business or person been good? What's this?

On 10/24/2015 I placed an order for Simplicity Vacuum parts with All Makes Vac & Sew.  On 10/24/2015 my MasterCard was charged for $90.32.

As of this date, 11/27/2015, I have not received the Simplicity Vacuum parts.  I have left four (4) telephone messages and three (3) e-mails requesting a response and an explanation, to no avail.  In my e-mail of 11/20/2015, I requested that the order be cancelled and the $90.32 be credited back to my MC account.  That has not happened and I have checked my MC account activity daily.

I wonder if the Torrance Police Department is aware of this thief!



2 Updates & Rebuttals

Refund

#2Author of original report

Tue, December 22, 2015

Full refund received on 11/30/2015.


Carl Tice

Torrance,
California,
United States of America
Full Refund Issued

#3REBUTTAL Owner of company

Tue, December 22, 2015

While I appreciate your frustration, we did in fact issue a full refund as requested on 11/30/2015. Our vendor was not able a fullfill this order and after several conversations with them to verify with our vendor that they had in fact not sent the order out we issued the refund.

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