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  • Report:  #206911

Complaint Review: ALL MY SONS MOVING - Riviera Beach Florida

Reported By:
- Bonyton Beach, Florida,
Submitted:
Updated:

ALL MY SONS MOVING
7656 Bryon Dr #2 Riviera Beach, 33404 Florida, U.S.A.
Phone:
561-784-7878
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I called to set up an estimate which at the time they were very polite on the phone, and asked if my furniture would be wrapped in moving blankets...which by the way I had supplies. The answers to everything was of course yes !! including re-assembling anything that was disassembled.

When they got there was just the beginning of the nightmare. As they disassembled my entertainment wall unit one of the men ?? dropped a piece of it and it put a big hole in the wall on top of the fact that it damaged that piece of the furniture.

They did not wrap any of the furniture as promised and said they would be wrapping it in the truck...which btw all they did was put the blankets OVER the furniture.

By the time I got to my destination which was 2 cities over from Boynton Beach to Boca Raton they had used of more time than I paid for because they could not have been any slower if they had been crawling on their bellies to make the move...seriously...they were on the phone and just moving slow.

So of course they wanted more money to unload the truck which without paying I would not have gotten my stuff of the truck. When it finally got unloaded they literally just put it all in the house not in any place special...up against the walls etc.

I pointed out the damages..to the TV which they scratched the front screen. tore the material on my couch ...and repointed out the damage they did to the wall unit initally when it was dropped.

I was told "Just call out claims dept. and all will be taken care of. I did just that and took loads of pictures of all the other damage that was not noticeable until the furniture was assembled by myself and luckily 2 friends of mine who were construction workers and pointed out all the damage to me.

I took them to court which if course their claims rep "Chris" turned it all around trying to say it was already damaged before they handled the furniture etc. Blew off all the pictures of the damages I had plus I had a witness to the condition that my furniture was in prior to the move.

Thankfully the arbitrator got them to pay almost all of what I was claiming in damages. So I felt vindicated.

These guys totally SUCK and they are UNPROFESSIONAL. I would have gotten move movement out of a SLUG than I did these idiots !!!

Plese DO NOT use these movers as they are just a waste of your time and will destroy anything they put their useless hands on.

Anne

Bonyton Beach, Florida
U.S.A.


11 Updates & Rebuttals

Steve

Bradenton,
Florida,
U.S.A.
I can guarantee you that Anne never pulled a gun as stated. Here's why..

#2Consumer Comment

Tue, December 16, 2008

I can absolutely guarantee that if Anne pulled a gun on the movers and the cops came as stated she would be in jail. That is because brandishing a firearm in the State of Florida is a FELONY and this particular offense requires a sentence of a minimum mandatory 3 year prison sentence to be served. No parole. As I recall, it is a 2nd degree felony which in itself can carry a 6-15 year prison sentence if convicted. All my Sons moving is a franchised operation. We have one here in Bradenton. They mostly have junk trucks. if they need to go out of state, they lease a truck! The customer screwed herself here because she did not protect herself by demanding an itemized move sheet me done which indicated "no damage" on each major item. Always do this with any moving company. You do this BEFORE the first piece of furniture goes on the truck, and it is best to have a witness. Walk through the entire house FIRST and identify each item, and any damage as applicable. FYI...Most moving companies do not repair or replace damaged items. They attempt to pay a depreciated rate, or a rate by the pound. ALWAYS request a CERTIFICATE OF INSURANCE and DOT Authority papers. Verify who you are dealing with! And, one more thing...Under FLORIDA LAW. and FMCSA regulations a moving company CANNOT "hold your furniture hostage" for "extra" fees at destination. They can only collect what you agreed to at time of departure, unless extra fees were specifically agreed to in writing. Knowledge is power. Educate yourself in anything you do.


Mr. Malakies

West Palm Beach,
Florida,
U.S.A.
Anne get your gun!

#3UPDATE Employee

Tue, December 16, 2008

Anne, stop resorting to violence and just work things out peacefully. Moving is a tough job and we do our best. We don't need tasers or pistols to make us move faster; we can only move so fast with a triple dresser on our back!!


Sharon

Alexandria,
Virginia,
U.S.A.
Not FL's fault

#4Consumer Suggestion

Sun, September 03, 2006

FL actually has one of the tougher laws set up to protect consumers, but only for moves within FL. Moves between states are enforced by the DOT and the FMCSA, which have to many complaints and not enough enforcers. It's getting a little better each year, though. FL is attractive to scammers because of the nice weather, and the fact that in lawsuits, private residences cannot be taken to pay off verdicts. Owners of scammers continually buy bigger and bigger houses to protect their assets, then leave the country when the heat gets too much.


Raymond

Huntersville,
North Carolina,
U.S.A.
Consumer Comment on All my sons moving

#5Consumer Comment

Sun, September 03, 2006

Anne, that was one of the companies I was originally thinking of hiring for our move, however after reading all the bad feedback on this company I didn't even contact them. For the moment I am very sour on all moving companies and will never, ever use another one again after the inept service provided by Superior Moving & Storage of Pompano beach FL. It is rather odd that most of the rip-off reports are on FL companies? Maybe the state of FL is too lax in controlling these mis-managed companies and some of the fault lies there? Ray


Raymond

Huntersville,
North Carolina,
U.S.A.
Consumer Comment on All my sons moving

#6Consumer Comment

Sun, September 03, 2006

Anne, that was one of the companies I was originally thinking of hiring for our move, however after reading all the bad feedback on this company I didn't even contact them. For the moment I am very sour on all moving companies and will never, ever use another one again after the inept service provided by Superior Moving & Storage of Pompano beach FL. It is rather odd that most of the rip-off reports are on FL companies? Maybe the state of FL is too lax in controlling these mis-managed companies and some of the fault lies there? Ray


Raymond

Huntersville,
North Carolina,
U.S.A.
Consumer Comment on All my sons moving

#7Consumer Comment

Sun, September 03, 2006

Anne, that was one of the companies I was originally thinking of hiring for our move, however after reading all the bad feedback on this company I didn't even contact them. For the moment I am very sour on all moving companies and will never, ever use another one again after the inept service provided by Superior Moving & Storage of Pompano beach FL. It is rather odd that most of the rip-off reports are on FL companies? Maybe the state of FL is too lax in controlling these mis-managed companies and some of the fault lies there? Ray


Anne

Bonyton Beach,
Florida,
U.S.A.
ALL MY SONS MOVING LIAR LIAR PANTS ON FIRE-REBUTTAL FROM ANNE/BOYNTON BEACH ON YOUR REBUTTAL COMMENTS....

#8Author of original report

Sat, September 02, 2006

ALL MY SONS MOVING LIARS as well as disreputable,non-qualified and bad ethics Riviera Beach Florida These guys should get a Pulitzer prize for the story they wrote in their rebuttal...as follows: "At the time of delivery, Ms. Anne refused to pay the bill and went so far as to retrieve a pistol and threaten the movers. Fortunately, the police arrived and the customer was forced to pay the bill. Finally, Ms. Anne resorted to filing a suit in local court which basically amounts to a mediation process between the parties involved. A judge refused to hear the case before Ms. Anne attempt to come to a settlement. In an effort to put closure to the matter, I authorized my adjuster to settle with Ms. Anne for half of what she was requesting. Ms. Anne accepted the settlement as well as agreeing to a non-disclosure, which has now been violated by this report." You gotta love these idiots for making up a story like this. By the way...I did NOT retrieve a pistol...I would not have wasted the bullets on these LAZY,USELESS, wastes of space. BUT it would have been more fun if I had a TASER...watching those guys move around after getting hit with one would have gotten me MORE MOVEMENT (no pun intended) out of these jackasses than I got out of them during the course of them attempting to move my belongings ( a feeble attempt at that) I did pay and did bring them to court ...the judge did hear my complaint and an arbitrator MADE them write me out a settlement check...they had to sign the letter at arbitration stating that if I did not receive the settlement agreed on they would have to refund me all costs INCLUDING court costs. :) Be sure to watch for the follow up SHORT STORY by ALL MY SONS MOVING..." REBUTTAL PART II-A FANTASY IN THE MAKING" They have my vote for SHORT STORY... OF THE YEAR. Thank you ALL MY SONS MOVING we could all use the comic relief. !!!! I am going to send this to every one I know including "A lawyer I know. I think he might be interested in reading about the defaming statement that was written about my "retrieving a pistol and threatening the movers and the police having to come out and force me to pay the bill. It isn't only Libelous but also defaming to write on a public access network that I committed a felony. Thanx if he likes it enough...who knows....I could use a little extra $$$$....more money you guys can write me a check for. :) This by the way will be my last reply...so let us all learn from this DO NOT USE ALL MY SONS MOVING...LIAR LIAR PANTS ON FIRE !!! Anne Boynton Beach, Florida


John

Riviera Beach,
Florida,
U.S.A.
Rebuttal

#9REBUTTAL Owner of company

Sat, August 26, 2006

Ms. Anne in Boynton Beach moved on October 2004, almost two years ago. At the time of delivery, Ms. Anne refused to pay the bill and went so far as to retrieve a pistol and threaten the movers. Fortunately, the police arrived and the customer was forced to pay the bill. Ms. Anne attempted to stop her credit card charges in full, however, it was obvious to the credit card company that the charges were valid and therefore were sustained. Finally, Ms. Anne resorted to filing a suit in local court which basically amounts to a mediation process between the parties involved. A judge refused to hear the case before Ms. Anne attempt to come to a settlement. In an effort to put closure to the matter, I authorized my adjuster to settle with Ms. Anne for half of what she was requesting. Ms. Anne accepted the settlement as well as agreeing to a non-disclosure, which has now been violated by this report. All My Sons Moving & storage prides itself on providing a professional service througout the moving process. This process is sometimes extended to beyond the actual moving day, as in this case. However, whether it be moving the customer or handling their complaint, All My Sons always attempts to satisfy the customer.


John

Riviera Beach,
Florida,
U.S.A.
Rebuttal

#10REBUTTAL Owner of company

Sat, August 26, 2006

Ms. Anne in Boynton Beach moved on October 2004, almost two years ago. At the time of delivery, Ms. Anne refused to pay the bill and went so far as to retrieve a pistol and threaten the movers. Fortunately, the police arrived and the customer was forced to pay the bill. Ms. Anne attempted to stop her credit card charges in full, however, it was obvious to the credit card company that the charges were valid and therefore were sustained. Finally, Ms. Anne resorted to filing a suit in local court which basically amounts to a mediation process between the parties involved. A judge refused to hear the case before Ms. Anne attempt to come to a settlement. In an effort to put closure to the matter, I authorized my adjuster to settle with Ms. Anne for half of what she was requesting. Ms. Anne accepted the settlement as well as agreeing to a non-disclosure, which has now been violated by this report. All My Sons Moving & storage prides itself on providing a professional service througout the moving process. This process is sometimes extended to beyond the actual moving day, as in this case. However, whether it be moving the customer or handling their complaint, All My Sons always attempts to satisfy the customer.


John

Riviera Beach,
Florida,
U.S.A.
Rebuttal

#11REBUTTAL Owner of company

Sat, August 26, 2006

Ms. Anne in Boynton Beach moved on October 2004, almost two years ago. At the time of delivery, Ms. Anne refused to pay the bill and went so far as to retrieve a pistol and threaten the movers. Fortunately, the police arrived and the customer was forced to pay the bill. Ms. Anne attempted to stop her credit card charges in full, however, it was obvious to the credit card company that the charges were valid and therefore were sustained. Finally, Ms. Anne resorted to filing a suit in local court which basically amounts to a mediation process between the parties involved. A judge refused to hear the case before Ms. Anne attempt to come to a settlement. In an effort to put closure to the matter, I authorized my adjuster to settle with Ms. Anne for half of what she was requesting. Ms. Anne accepted the settlement as well as agreeing to a non-disclosure, which has now been violated by this report. All My Sons Moving & storage prides itself on providing a professional service througout the moving process. This process is sometimes extended to beyond the actual moving day, as in this case. However, whether it be moving the customer or handling their complaint, All My Sons always attempts to satisfy the customer.


John

Riviera Beach,
Florida,
U.S.A.
Rebuttal

#12REBUTTAL Owner of company

Sat, August 26, 2006

Ms. Anne in Boynton Beach moved on October 2004, almost two years ago. At the time of delivery, Ms. Anne refused to pay the bill and went so far as to retrieve a pistol and threaten the movers. Fortunately, the police arrived and the customer was forced to pay the bill. Ms. Anne attempted to stop her credit card charges in full, however, it was obvious to the credit card company that the charges were valid and therefore were sustained. Finally, Ms. Anne resorted to filing a suit in local court which basically amounts to a mediation process between the parties involved. A judge refused to hear the case before Ms. Anne attempt to come to a settlement. In an effort to put closure to the matter, I authorized my adjuster to settle with Ms. Anne for half of what she was requesting. Ms. Anne accepted the settlement as well as agreeing to a non-disclosure, which has now been violated by this report. All My Sons Moving & storage prides itself on providing a professional service througout the moving process. This process is sometimes extended to beyond the actual moving day, as in this case. However, whether it be moving the customer or handling their complaint, All My Sons always attempts to satisfy the customer.

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