- Report: #1501520
Complaint Review: All my sons - Little Rock Arkansas
Reported By:
Robby -
Conway, Arkansas, United States
Submitted:
Updated:
-
Author Confirmed
Why?
All my sons
1 benanna st Little Rock, 72209 Arkansas, United States
Phone:
5012144297
Web:
N/A
Categories:
Business Rating:
(0)
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All my sons First off they were supposed to arrive at my house around 11-12pm and they called around 12:30 and said they were running behind and would be about a hour late, said they’d be there at 1, well they showed up at my house 5:30. Little Rock Arkansas
First off they were supposed to arrive at my house around 11-12pm and they called around 12:30 and said they were running behind and would be about a hour late, said they’d be there at 1, well they showed up at my house 5:30, once they arrive 2 Of the 3 guys went strait to work while one started going over paperwork with me and then said is would be $169 an hour and I was like $119 was what was quoted to me! I then called the office and the guy told me the rate went up because he sent a third guy and that was the rate for the 3rd person. Well not my problem I requested only 2 movers because that’s all I needed and a 3rd was never mentioned!
He then preceded to tell me he would take care of it and help me out on the bill. One of the movers that said he only worked on weekends had a terrible attitude the entire time he was moving me. Once they got to my new house he said it’s time to settle the bill and hit me with a $1300 bill that included charges for products they said they used of theirs when they had to use nothing of theirs because I had everything, tv boxes, bubble wrap, tape, and boxes, also charged me for 6 hours when they only worked 5. Said they would reimburse me for hours not worked and here it is 3 weeks later and I’ve seen nothing.
One of the biggest reason I hired this company is because they said they would assemble all furniture they took apart and take my tvs off of the wall but they couldn’t reinstall the TVs at the new house which was fine. Long story short they didn’t assemble anything for me or take down my TVs because they didn’t have any tools so I had to do it myself the next day I was so tired by the time the left that I didn’t Inspect anything until the next morning and I was quite surprised to see many of my valuables were broken. Estimated $800 worth of broken stuff. The boxes literally looked like they threw my boxes onto the truck
