- Report: #603612
Complaint Review: All Orlando Tours - Internet
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Author Not Confirmed
Why?
All Orlando Tours
Internet, United States of America
Phone:
702 233-1627
Web:
http://www.allorlandotours.com/
Categories:
Business Rating:
(0)
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All Orlando Tours Doesn't Always Deliver Internet
In February 2010, I paid $94 (including $10 in late fees) for an "Orlando Dolphin Encounter Boat Tour (Dolphin)" by All Orlando Tours.
According to their website, I would be driven to the beach where I would:
"...Encounter dolphins in their natural habitat wild & free on [their] 75-minute cruise. View the Gulf's beautiful beaches & shoreline. See dolphins jump & play in the water. Spot bottlenose dolphins - the most widespread & common cetacean in the coastal Gulf of Mexico..."
That is what I expected, and that is what I paid $94 for. That isn't what I got: I was driven to the beach, but the dolphin viewing boat ride was cancelled due to the weather.
I was then refunded a mere "$15" for what essentially amounted to a rainy day at the beach.
Not only should I have been refunded at least half my money, the details on their website need to be changed because they are misleading. This tour is "weather-permitting." Most of its cost stems from transportation costs. Consumers need to be made aware of this.
