- Report: #224168
Complaint Review: AllPills.net - Scottsdale Arizona
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Why?
AllPills.net
allpills.net Scottsdale, Arizona, U.S.A.
Phone:
866-389-7435
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AllPills.net Or Pillspharm , Counterfeit Drugs!!! Scottsdale Arizona
I ordered generic Xenical. It arrived in blister packs, no box and was marked Xenical (not generic). I sent the pills to Roche Pharmaceuticals to be examined. They wrote back saying there was zero orlistat (main ingredient of Xenical) in the capsules. I have emailed allpills.net 7 times with no response. I called and was told to email again attention Rebecca with a copy of the letter from Roche. I did so twice with no reposne.
Sent yet another email marked urgent. No response. I just called them and Jasmine, the customr service manager said she just got my email yesterday and they could not issue refund until she spoke to shipping manager. also said it was company policy to ship an items three times, then if I'm not satisfied, I would get a refund.
I said I don't want any more product from them since I can't trust it. I just want a refund. She said she couldn't do that. I asked to speak to her supervisor and she said she was it. I asked who owned the company and I ahd to drag out of her that is it someonenamed Keith Hector in Nevada.
She was very rude, wouldn't let me speak. She finally asked what I wanted from her. I said an apology and a refund. she said I wuold get neither. I have filed a comlpaint with the Scottsdale AZ BBB.
Sharon
Cumming, Georgia
U.S.A.
Sent yet another email marked urgent. No response. I just called them and Jasmine, the customr service manager said she just got my email yesterday and they could not issue refund until she spoke to shipping manager. also said it was company policy to ship an items three times, then if I'm not satisfied, I would get a refund.
I said I don't want any more product from them since I can't trust it. I just want a refund. She said she couldn't do that. I asked to speak to her supervisor and she said she was it. I asked who owned the company and I ahd to drag out of her that is it someonenamed Keith Hector in Nevada.
She was very rude, wouldn't let me speak. She finally asked what I wanted from her. I said an apology and a refund. she said I wuold get neither. I have filed a comlpaint with the Scottsdale AZ BBB.
Sharon
Cumming, Georgia
U.S.A.
2 Updates & Rebuttals
Alex
Los Angeles,California,
U.S.A.
before complaining check your facts
#2Consumer Suggestion
Fri, December 08, 2006
i have been buying pills from allpills for over 5 years, and i have to say that the people who are filing complaints about this company are trying to give it a bad name buying pills on the internet is like buying drugs from the dope dealer around the corner, it is illegal ! but everyone still does it, since there is very little that goverment can do to the company that is selling the pills and for us to file a complaint and contact the fbi when we are buying drugs and we are breaking the law ! allpills and their suppliers have sent out the wrong pills by accident at times but they have always replaces the order or offered a refund. if they didnt do this there would have been hundreds of complaints on this site, but there isnt. i have always been given a refund or a reshipment if there was a problem with my order, if you look on their site and actually take the time to read what you agree to you will notice that they state that sometimes the pills will not come in bottles or blisterpacks. so next time before you complain check your facts first as for usps, i wonder where are all my parcels that i have been unable to track and yet to recieve, and how come the parcels i did recieve was never up dated at all on the usps.com tracking system, if you look on the rip off report you will see how usps are making parcels dissapear and no tracking info is ever to be found customs has taken numerous of my packages, and never posted anything, is that legal for them to do ? if you are going to call customer service with a attitiude, you are going to get attitude back, next time be nice it does wonders.
J
Anna,Texas,
U.S.A.
Take all your correspondence from this people and
#3Consumer Comment
Thu, December 07, 2006
copies of the drug company's analysis, and go to the FBI. It is against the law to defraud via the USPS, and I'm sure the FBI can come up with some other charges. The BBB is a waste of time. Report them to the Attorney General of both your state and theirs. Good luck.
