- Report: #310892
Complaint Review: ALLTEL - Natchitoches Louisiana
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Author Confirmed
Why?
ALLTEL
Kieser, Natchitoches, La. Natchitoches, 71455 Louisiana, U.S.A.
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ALLTEL Showed and Sold me a phone plan with a map of where I can use my phone without roaming charges Natchitoches Louisiana
Alltel salesman sold me a phone plan using a map to illustrate where I could use my phone without any long distance charges. I never left the shaded area of the map, and there were long distance and roaming charges on my first bill. I went back to the saleman and was informed that the charges were for roaming. I told him that I did not leave the shaded area of the map and he told me that I should had been watching for the roaming signal and that the map means nothing. The fact is, he used the map to sell me this particular plan and now deny's doing so. I was never informed of a roaming signal and was told that as long as I stay in the shaded area of the map, I will recieve no extra charges.
End result, I gave the phone back and they are charging me $400 dollars for breaking the contract. I think I've been RIPPED OFF.
Dmc
Marthaville, Louisiana
U.S.A.
End result, I gave the phone back and they are charging me $400 dollars for breaking the contract. I think I've been RIPPED OFF.
Dmc
Marthaville, Louisiana
U.S.A.
