Ray Chote
oak leaf,#2Consumer Comment
Tue, July 07, 2015
The owner of an Ovilla roofing company was indicted on two felony counts by an Ellis County grand jury on Wednesday, June 20. Raymond Choate, 39, the owner of ALL-TEX General Contracting was indicted on a theft of service charge for greater than $20,000 and less than $100,000, which is a third degree felony, Ellis County Prosecutor Lindy Toby said.
The owner of an Ovilla roofing company was indicted on two felony counts by an Ellis County grand jury on Wednesday, June 20. Raymond Choate, 39, the owner of ALL-TEX General Contracting was indicted on a theft of service charge for greater than $20,000 and less than $100,000, which is a third degree felony, Ellis County Prosecutor Lindy Toby said.
Alltex
Ovilla,#3REBUTTAL Owner of company
Wed, December 28, 2011
I do not understand the purpose of your complaint other than to disparage Alltex General Contracting L.L.C. and my name as well. Having never met you, Mr. Don Ryan, or even talked to you other than to accept your cancellation, I find it hard to believe that you have developed such a strong opinion toward Alltex General Contracting L.L.C. and myself without a little coaching from a disgruntled subcontractor who is no longer with the company because he (Michael Sterling) could not perform duties that were required under his contract. You filed this complaint 6 days after sending in your letter cancelling the agreement, which was accepted without further action. Each and every one of the issues you have brought to life in your complaint should have been addressed to your salesperson (Michael Sterling) who failed to provide you with the information you are complaining about.
First of all, Alltex General Contracting L.L.C did not give you an estimate for repairs, if you received an estimate it was certainly not authorized. Secondly, Alltex General Contracting L.L.C. is not affiliated in any way with Alltex Roofing. The agreement between you and Alltex General Contracting L.L.C. was to do the work specified on the insurance Scope of Loss Sheet, per Insurance Scope of Loss for full replacement cost value on Insurance Scope of Loss Sheet including Contractors Overhead and Profit, plus deductible, any upgrades, insurance supplements and decking or fascia replacements as needed. Having never met with you and having not been afforded the opportunity to make the repairs to your home, how can you justify filing this complaint? You met with Michael Sterling, he was your sole contact with the company until I called and asked if you were prepared for us to schedule your work. Had I known you had concerns I would have definitely corrected any issues you may have had.
The salesman, Michael Sterling, who is no longer with Alltex General Contracting L.L.C. may have had a good rapport with your insurance adjuster but had no authority to negotiate pricing with anyone. He also failed to have you complete all of the paperwork associated with your file. He failed to have you initial the portion of the contract that speaks about the right to cancel in 3 business days, along with the separate form signed by you that is required by the state. The acceptance portion of the contract has historically been used as part of our internal operations. There are many times when contracts are rejected due to inability to work with insurance companies and reach an agreed value as to the work that must be performed.
As you already know, there was a great deal of storm work in the area during the time in question. Your file had been reviewed, accepted and placed along with many other files into production. When blessed with more work than can be accomplished in a short period of time, you have to work toward completion in a first in, first out fashion. Alltex General Contracting L.L.C. does not use just any roofing subcontractor to do the work, and prefers using subcontractors that we know the quality of their work and trust that the job will be done right the first time. Three months later, after your file had been reviewed and accepted, and after notification that you had in fact received your check back from your mortgage company with the appropriate endorsements so that the money was available to be picked up the day we start the work, working in a first in first out manner, I called you to ask if you were ready to start the work. You notified me at that time that you were canceling the contract. Up to this point we had never heard anything from you regarding cancellation or anything of that nature. At the point you chose to cancel the agreement, we chose to accept your cancellation without moving any further. I received your letter a few days later canceling your agreement. It was filed in your file.
Apparently the Agreement was accepted or you would not have received the call to ask if you were ready to begin work. You were given your copy of the agreement by the salesman, Michael Sterling. Michael Sterling failed to provide you with written and signed (by you) notice that you had been informed of your right to cancel in 3 (three) business days. It is a violation of state law not to provide this notice to homeowners. That is why each salesperson is supposed to provide them to homeowners. After review it appears that your salesman, Michael Sterling, used an older version of the contract than we are currently using that does not include the statement you are referring to.
I hope you have had an excellent experience with your roof and carport replacement with whomever you chose to do the work.
It sounds like you should be warning people about the salesman Michael Sterling and not Alltex General Contracting L.L.C. or myself. You might find it interesting to know that those other reports you have found on the internet are all connected to Michael Sterling as well. Again, Michael Sterling is no longer associated in any way with Alltex General Contracting L.L.C. In hindsight, his contractual relationship with Alltex General Contracting L.L.C. should have been severed long before it was.
Where is the rip off? I never met with you, I only briefly talked to you on the phone yet you slander Alltex Roofing, Alltex General Contracting L.L.C. and Me. You cancelled your agreement and we never contacted you again. You say Deceptive Practices, how did we try to deceive you? You say contract issues, your salesperson failed to provide you with the correct paperwork. You even state that I am Shady, I struggle to see how anything that I have done in the entire process is the least bit shady. You say you want to warn people about Ray Choate and Alltex General Contracting. Warn them about what? I will admit your salesperson Michael Sterling, did not do his job correctly and that may have caused some confusion for you but I ask again where is the rip off?
Ray Choate
972-261-4321
[email protected]