- Report: #1411863
Complaint Review: Allura skin and Allusiv eye creams - California
Reported By:
BARBARA -
BALTIMORE, Maryland, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Allura skin and Allusiv eye creams
PO Box 25380 92799-5380 California, United States
Phone:
allura 8887363712
Web:
unknown
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Allura skin and Allusiv eye creams charged me 89.95 for allura skin and 85.95 for allusiv eye creams when I called to cancel the orders. I was told I did not call within 14 days prior to the order and I would not be refunded my money. There were no requirements shown on web site that stipulated a 14 day cancellation period to get a full refund. I cancelled within 20 days and was refused a refund on both products. California
I responed to an adverstiment on the internet for the Allura skin and Assusiv eye creams. According to the add, if you paid s&h fees for both products(4.95-allusiv eye cream; 5.95-allura skin cream you would receive these products for said prices. When I receive my credit card bill, I had been charged both s&h fees and full price for both items. I had tried to cancel these orders, however, I was told I did not do it within the 14 days suggested. There were no stipulations or requirements on the web paper that stated such. they agree to refund me 35% on each order and a free sample of the skin serum. I was refused full refunds on each product.
