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  • Report:  #1394450

Complaint Review: Allura Skin -

Reported By:
Anonymous - Stroudsburg, Pennsylvania, USA
Submitted:
Updated:

Allura Skin
www.alluraantiaginhserum.com USA
Phone:
888-736-3712
Web:
www.alluraantiagingserum.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I ordered a "free sample" of Allura Anti Aging Serum and agreed to pay only the shipping charge.  After entering my credit card info, a box popped up stating that I could also get the Allusiv Eye Cream for only the shipping charge.  There was no way to opt out of receiving the eye cream, so I tried clicking on the "X" in the upper right corner of the box without agreeing to receiving the eye cream.  However, this did not work and I was charged for the shipping on both products, even though I only agreed to the Anti Aging Serum.  I already had a bad feeling about the company, and vowed to myself to never order from them again.  A month and a half later, I received my credit card statement and found a charge for both products totaling $175.90.  I called to complain and was told that I had to cancel my account within 14 days to avoid being charged, which I was not made aware of.  I am retired and on a fixed income and cannot afford to pay for this product, which I never would have ordered if I was aware of the terms.  Neither of these products are the worth the money!  I saw no results after using the so-called free samples as directed.



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