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  • Report:  #1453767

Complaint Review: Allway Store - guangdong province

Reported By:
KAREN - Tucson, AZ, United States
Submitted:
Updated:

Allway Store
guangdong province, 518111 China
Web:
https://bit.ly/2urUIn2 also given allway [email protected]
Categories:
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I ordered a robotic vacuumm/mop with accessories including a charging dock for 49.99, I spent $10.00 extra dolloras for expedited delivery on July 8, 2017.  I received the order on July 23, 2018. 

The package was sent in a small plastic shipping bag which was damaged on the corner of the box.  When I opened it. I was shocked to see it was a very small plastic toy like vacuum that had no working parts. 

I paid through my bank ATM, I did not use Paypal but was told that I had to go through Paypal for resolution.  Paypal is refusing to return my funds per their money back guarantee unless I return it to China. It says on my order under refund policy that unless the item is over $70.00 I do not have to return it to go my money back.



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