I recently purchased two products from Alpha Prime . It was supposed to be for 2 trial periods at $4.95/each. However, i have been charged $89.99 for each product.
I contacted them and they told me that I had agreed to the terms and conditions when I purchased the trial products. I however, did not agree to these terms at all. There was nothing on their site that indicated I would be charged $89.99 after 14 days. There were no prices posted anywhere, besides the trial dollar amounts. I specifically even looked for this type of verbiage.
I contacted the company and they told me that they would not refund my money. They told me all they could do was cancel my membership (which I NEVER signed up for in the first place) and no further shipments or charges will occur.
I feel they are a misleading and irreputable company. Their marketing practices are inexcusable.
Alpha Prime [email protected] Care Department (24/7)(855) 724-376