- Report: #1199805
Complaint Review: Amazon - Internet
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Author Confirmed
Why?
Amazon
Internet, USA
Web:
amazon.com
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Amazon Failure to respond to complaint; questionable mailing; suspicious selling report baltimore Internet
An book was delivered with no receipients name and no identification of the giver. It was not clear how to do this return so I tried to report this to Amazon's PR department. The recording instructed the caller through steps that included identifying the state and your first and last name. The recording could not recognize my first name no matter how many times I repeated it. It gave no options for speaking with someone; instead giving two different 800 numbers and told to lidentify my name among the 28 options - none of which were mine. I was then given someone's telephone number (((redacted))) which was not mine or anyone else I knew. Two 800 numbers were give but literally, led to no connections.
The book sent to me was “Anti Cancer by David Servan-Schriber which i never ordered and receiving such a book as this one with no written connection to me, made me suspicious: is this a way to show a book's popularity? Are sales figures a false reflection of books mailed indiscrimately? Something is wrong with Amazon's system.
Pat Bernstein
