I started selling on AMAZON.COM about 15 days ago. I sell dvd's. Not soon after I opened my account my account was put on that so called 45 day hold process. I did not stop selling being I have the product in hand and was able to ship out. I sent amazon.com (shhhhhh) the department that you can't reach on the phone all faxes showing shipment of the orders which was around 500 pages and $4800.00 in sales. After about 10 days I received this E-Mail:
Greetings from Amazon.com.
We are contacting you today to let you know that your funds are no longer being
reserved in your Amazon Payments account.
Any funds currently in your account are now available for disbursement. Because a disbursement may have been initiated automatically, the "Transfer
funds to bank account now" link may not be visible in your Payments Account at
this time.
Once a disbursement is initiated, we will notify you via e-mail. It may take up to 5 banking days for the funds to reach your bank account after a disbursement
is generated.
We appreciate your patience while we evaluated your account further.
Payments Specialist
Amazon.com
Earth's Biggest Selection
http://www.amazon.com
*********AND THIS ONE************
Greetings from Amazon.com.
Your funds are no longer being reserved in your Amazon Payments account. You may now access your account at any time to disburse funds.
Please note that, because a disbursement may have been initiated automatically, the "Transfer funds to bank account now" link may not be visible in your Payments Account at this time.
Once a disbursement is initiated, we will notify you via e-mail. It may take up to 5 banking days for the funds to reach your bank account after a disbursement is generated.
For more information, please visit our Help pages by going to our home page and clicking the following links:
Help > Selling at Amazon.com > Fulfillment, Getting Paid and Feedback
> Amazon Payments Help
We appreciate your patience while we evaluated your account further.
**********SO I DO THIS***********
We've initiated a transfer to your checking account (last
five digits *****) of the following amount:
$4818.89
Funds should appear in your account in approximately five banking days.
Here's your statement.
-----------------------------------
STATEMENT
Account Summary
Closing Balance as of 28-Mar-2007: $4818.89
Marketplace
Payments Received $2204.83
Fees -$380.81
Seller Fees $0.00
--------------------------------------------
Subtotal for Marketplace $1789.43
Balance from Previous Statement $3029.46
-----------
Closing Balance: $4818.89
**************I GET THIS 2 HOURS LATER*************
Greetings from Amazon.com
To ensure that all parties have the best experience on Amazon.com, we are conducting a review of your Amazon Selling account. During this review, your funds will be reserved in your Amazon.com Payments account for up to 45 days. Although we will delay the transfer of funds to your bank account, we will continue accepting orders for items you list for sale on Amazon.com. Once your
funds have been released, you will be notified via email, and funds should arrive in your bank account within 5 business days.
Please note that this is not necessarily a negative reflection of your selling history. This action is taken regularly on newer or fast growing accounts.
Veteran accounts may also undergo a review as a result of changes in listing or sales activity. Reviews such as this allow us to ensure that Amazon.com is the
safest place to transact online, and ensure the trust of our buyer and seller communities going forward. This trust is an essential part of the long-term success of our third-party sellers.
You may be able to expedite the review by submitting tracking information for your shipments to
[email protected], or by submitting information
about any other channels through which you sell. Please include the corresponding 17-digit Amazon.com order numbers with any tracking numbers.
This information may be submitted in plain text, Word or Excel formats.
Please note that, due to the volume of information we receive, we are unable to offer phone support to accept this information or expedite the review. For this reason we ask that any pertinent information be submitted via email to
[email protected], as opposed to calling Seller-Support or Technical Account Management. We will evaluate the information you provide and respond
accordingly.
While tracking and/or sales information may help expedite the review, it may still be necessary to wait the full review period before funds can be released.
Reviews are typically completed within 30 days, but may take up to 45 days.
We also encourage you to send a friendly reminder to your buyers requesting that they leave feedback on your account after they have received their orders. They can do so simply by visiting www.amazon.com/feedback.
It is important that you continue to fulfill your orders and list only items that you will be able to deliver during this process.
Please note that the "Transfer funds to bank account now" link will be visible in your Amazon.com Seller's account. However, if you click this link, transferring funds will not be successful.
Please contact us at
[email protected] with any questions. Again, thank you for selling on the Amazon.com platform.
Best regards,
Merchant Approval Department
http://www.amazon.com
Earth's Biggest Selection
*******AND AS YOU WOULD KNOW IT***************
The money sent to my account-Even with the recipt was put on hold and put back into my amazon account. Now my account is around $6000.00 and still can't get any money. I am out the products which were sent out. I am out around another $1000.00 for shipping fees. What am I to do? I have 100% feedback-no charge backs nothing.......
HELP!!!!!!
Shawn
Ripley, Tennessee
U.S.A.
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