Complaint Review: Amber Options & Algocharge - Internet

Hi Matthew Parker,

Explain this statement: "The sad truth is that the accusations above are nothing else but a poor case of slander and an extortion attempt."  

In what ways "poor case of slander" was portrayed in my case? Please explain.

By what means an extortion attempt was made in my case? Please explain.

Also Mr Matthew Parker you made this statement: "As much as I would like to help the customer - the fact is that she has no claim to any money whatsoever. 

Therefore I have no other option but to treat this case as attempted extortion and blackmail. 

We intend to further on ignore the entire situation. "

Mr Matthew Parker, Do you have an honest conscience or a weak heart to just ignore the entire situation when your staff does not know  or is not properly trained on how to explain your business and even got fired for that? So if your employees are giving out deceptive information to customers wouldn't that be a cause for concern for you to act upon instead of ignoring?  When your staff,  Martina is saying that I could only get 2 trades per day with my $250 plus the $250 deposit bonus - please truthfully tell me how much trades per day I would get If I had deposited $5000 and what the matching bonus would be?  Do I have a choice to not accept your bonus because of the high turnover requirements? Why did Martina gave 100% deposit bonus if your website has 30% deposit bonus for a $250 deposit - is that the reason why you all fired her?

You really need to come out and explain because you need to speak the truth to the public!  If you ignore this then I would say you are a coward and would question your credentials as a Customer Relations Manager and would see you as someone that condoning and concealing all the deceptiveness happening with Amber Options Staff and Richard Morrison.    Are you going to call this slander and black mailing also?  

Hi Mr Matthew Parker,

This rebuttal is in relation to your statement: "As for the Verification part: 

Failing to verify your account with proper compliance documents is by itself a violation of our platform's Terms and Conditions. The understanding and acceptance of the T&C is a mandatory step upon creating the account. "

Did I have to submit the verification information on my own when I open the account or after I made a deposit? Did you send me any email regarding verification before I made deposit or after?  Why my Accounts Manager, Martina did not mention that to me? Is it is because Martna was fired that I did not get the Verification email? Let me know when you sent email asking me to verify myself?

The truth is the only email I receive that ask for ID and Copy of Credit Card etc was on July 08, 2014 - It was sent by Philip King.  Did Philip King receive the information requested in that email from me? Did I violate your platform terms when I sent the information requested base the fact that you all request the information on July 08, 2014?

Hi Matthew Parker,

You made this statement: "Countless e-mails were exchanged trying to explain the customer that unfortunately she lost all the money she had in the AmberOptions account, and there is nothing to be withdrawn, but to no avail. 

At this point, the customer reached out to our payment service provider, threw a lot of false accusations, and tried to blackmail us by threatening to "take this to the media". 

Please post here the countless emails your support team sent to me explaining I lost my money because I got none to that regard.

How I am black mailing you when I am only asking for my refund $250.00.  

What false accusations I made? Please explain all of them here.

I only inform you of the action I am going to take if I do not get my money back that is not black mailing.

Who conducted all those trades on my account? Did your Software conducted $25 trades or I conducted those $25 trades?

When I request Withdrawal was there money in my account or it was zero? If you properly checked you would see that 2 withdrawal attempts were made - July 01 and one on July 02.  If I zeroed my account why were I able to make 2 withdrawal rrequests?  Did your support team acknowledge my withdrawal requests at the time I made those requests?  Why were able to make a second withdrawal attempt if my account was zeroed out?

Do you think trying to cover up your deceptive scheme is going to work here?

Share your comments on Richard-Morrison Software and the Server:  Is it true that I do not need the Server with my Amber Options Account? Did I inform Martina that I want my account to be set up with the Software and Server on June 30, 2014?  Did you read her response?  Why when I request Martina to set up my Amber Options Account on the Server I paid for on June 30, 2014 it was not done on June 30, 2014?  

If the $250 plus the $250 deposit bonus could give only 2 trades per day why your system was making over 5 trades per day? You are trying to blame me for zeroeing my account - was it me that did trades or your software did trades?  

Why did Clickbetter.com issue my Server refund when I ask for it? Were I black mailing them too?

Is this recording and information provided Authentic or Real: http://getrichinseconds.net/indexAR.php? Does Amber Options work the same way as Richard-Morrison mention in this video? Is the software Amber Options using was created by Richard Morrison or Amber Options? Does Amber Option has to use the $497 Server to pruduce winning trades 24/7?  Why Amber Options software did not provide 5 winning trades instead of just 1 in my Amber Options Account?

Well I have spoken to Mr James Turner, my new Accounts Manager who I demanded to speak with and he said he would speak to a Manager to issue my refund of $250 based on what I explained to him this morning around 10:34 am EDT.  He said Martina was not able to explain the system properly.  Mr Parker you should get the facts and the truth first before you come out here in public and make such statements.   I am a customer and I know my rights as a customer if I pay for something and it does not appear to be what it should be I have a right to return it or ask for a full refund and take necessary actions. 

Hi Matthew Parker,

Please answer these questions:  Why your Accounts Manager Martina was fired? When she was fired?  Did she explain the System properly to me? 

Why I have a new Accounts Manager named James Turner who never introduce himself to me as my Accounts Manager?

Hello RipOff community.

We feel truly sorry for the bad experience the customer had with our trading platform.

I would be happy to say that this is a simple case of miscommunication, but unfortunately I can't.

The sad truth is that the accusations above are nothing else but a poor case of slander and an extortion attempt.

Let me clarify the situation for you.

The customer was trading manually, and truth be told was not doing well. Upon realising that, the assigned account manager - Martina, contacted the customer with the intention of helping her in the investment endeavours. The customer was absolutely immune to any logical reasoning, continued to place high risk trades, and sadly zeroed out her account. Having lost all the money, she asked for a refund of the initial deposit. Countless e-mails were exchanged trying to explain the customer that unfortunately she lost all the money she had in the AmberOptions account, and there is nothing to be withdrawn, but to no avail.

At this point, the customer reached out to our payment service provider, threw a lot of false accusations, and tried to blackmail us by threatening to "take this to the media".

As much as I would like to help the customer - the fact is that she has no claim to any money whatsoever.

Therefore I have no other option but to treat this case as attempted extortion and blackmail.

We intend to further on ignore the entire situation.

As for the Verification part:

Failing to verify your account with proper compliance documents is by itself a violation of our platform's Terms and Conditions. The understanding and acceptance of the T&C is a mandatory step upon creating the account.

Sincerely sorry that the Ripoff community had to be a part of this absurdity.

Regards,

Matthew Parker

Customer Relations Manager

Amber Options