- Report: #177280
Complaint Review: AMC Mortgage - Carol Stream Illinois
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Author Confirmed
Why?
AMC Mortgage
P.O. Box 5926 Carol Stream, 60197-5926 Illinois, U.S.A.
Phone:
800-430-5262
Web:
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AMC Mortgage AKA Ameriquest ripoff dishonest/no feelings towards Katrina Victims Carol Stream Illinois
I presently have an account with AMC Mortgage AKA Ameriquest Mortgage. Due to Hurricane Katrina, my job was destroyed. Therefore, no employment. I notified AMC of the situation. They were very sympathetic and gave me a 90 retention and no late charges will be accumulated and account will not be reported to the credit bureau.
After finding a new job, I called to make payment arrangements. Not only did they report my account to the credit bureau as being 120 days late (ruined my credit), they wanted the full payments for 3 months all at once. Of course, I dont'have that kind of money at one time.
They finally realize that and broke the payment down with a high 10% interest rate. I called and asked why did they report my account to the credit bureau and they stated it should not have and they will change it.
It's been 2 months and it still have not been remove from my credit. I am in the process of looking for another mortgage company.
Angela
Long Beach, Mississippi
U.S.A.
After finding a new job, I called to make payment arrangements. Not only did they report my account to the credit bureau as being 120 days late (ruined my credit), they wanted the full payments for 3 months all at once. Of course, I dont'have that kind of money at one time.
They finally realize that and broke the payment down with a high 10% interest rate. I called and asked why did they report my account to the credit bureau and they stated it should not have and they will change it.
It's been 2 months and it still have not been remove from my credit. I am in the process of looking for another mortgage company.
Angela
Long Beach, Mississippi
U.S.A.
3 Updates & Rebuttals
Beth
Somewhere,Rhode Island,
U.S.A.
To Angela
#2Consumer Comment
Mon, March 27, 2006
I'm happy to hear that your credit was corrected. You were smart to take notes and document everything! Good luck to you!
Angela
Long Beach,Mississippi,
U.S.A.
UPDATE Beth in New England
#3Consumer Comment
Mon, March 27, 2006
Dear Beth in New England, All information was documented on paper with names and any other valuable information. Although it took some time, my credit report was corrected. I still would not recommend Ameriquest/AMC to anyone.
Beth
Cumberland,Rhode Island,
U.S.A.
To Angela in Mississippi
#4Consumer Suggestion
Sun, March 26, 2006
Angela I am sorry to hear about your misfortune and I hope things get better for you. HOWEVER - let this be a lesson to everyone who reads this. When you call Ameriquest and companies like them, the customer service rep is more than likely a high-school dropout who pulled an all-nighter the night before, doesn't give a crap about your call, your credit, your finances, nor do they know what foreclosure means. So when they say to you "sure, ma'am no problem, you can pay us whenever you want" you have to be smarter than that. You have to know that there are proper channels to go through to make those kinds of payment arrangements! I'm willing to bet you didn't even get the person's name, employee number, or anything of the sort. Great. So this KID who still lives with her parents told you it was ok to not pay your mortgage for 90 days. That's a comfort. COME ON PEOPLE START GETTING SMART ABOUT THINGS LIKE THIS! You send a certified letter - you communicate via fax - you get a letter from them immediately agreeing to the new terms IN WRITING. not over the phone with some nit wit kid! As much sympathy I have for everyone who's been victimized on this site, I have as much disgust for how trusting you all are! In case you're intrested, I have some oceanfront property in Arizona..........Beth in New England
