- Report: #72926
Complaint Review: America OnLine - Nationwide
-
Author Not Confirmed
Why?
America OnLine
www.aol.com Nationwide, U.S.A.
Phone:
877-209-0226
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
America OnLine keeps offering "free months" of internet and then charges my checking account without authorization. Ripoff! Houston texas
America OnLine keeps offering "free months" of internet and when is least expected charges my checking account without authorization.
I regret having gotten the America On Line C.D. and giving my checking account number to the company. What was supposed to be a free trial has end up costing me a lot of money. When I called to cancel the free trial they offered me two or three months of free internet. After those months when I called to cancel, they offered more free months.
This went on for a little more than two years because every time I would call to cancel, more and more free months were offered to me. Since, I've acquired another internet provider sometimes I would forget to cancel and therefore get billed for a service I would seldom use. I still had a week or two of free internet when I decided to cancel the AOL account completely. The AOL employee insisted on me using the rest of my free time but I said no.
Two or three weeks had passed since the cancellation; when again, AOL called my home offering free months of internet. And of course, I did not accept even though the hypocrite woman insisted. After I have cancelled everything with AOL, now they have charged my checking account with 79.99 dollars. It is just sad that a company that prides itself with the best services does not have scrupulous.
lewis
houston, Texas
U.S.A.
I regret having gotten the America On Line C.D. and giving my checking account number to the company. What was supposed to be a free trial has end up costing me a lot of money. When I called to cancel the free trial they offered me two or three months of free internet. After those months when I called to cancel, they offered more free months.
This went on for a little more than two years because every time I would call to cancel, more and more free months were offered to me. Since, I've acquired another internet provider sometimes I would forget to cancel and therefore get billed for a service I would seldom use. I still had a week or two of free internet when I decided to cancel the AOL account completely. The AOL employee insisted on me using the rest of my free time but I said no.
Two or three weeks had passed since the cancellation; when again, AOL called my home offering free months of internet. And of course, I did not accept even though the hypocrite woman insisted. After I have cancelled everything with AOL, now they have charged my checking account with 79.99 dollars. It is just sad that a company that prides itself with the best services does not have scrupulous.
lewis
houston, Texas
U.S.A.
