- Report: #591581
Complaint Review: American Aadvantage Program - Dallas/Ft Worth Texas
Reported By:
SLO Shopper -
San Luis Obispo, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
American Aadvantage Program
aa.com Dallas/Ft Worth, Texas, United States of America
Phone:
18008828880
Web:
aa.com
Categories:
Business Rating:
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American Aadvantage Program Aadvantage Program Mileage Held Hostage For Rip-Off Fees To Reinstate Dallas/Ft Worth, Texas
I recently booked a reservation for five of us to go to Hawaii on mileage tickets approximately six months in advance. Things have changed, and I am now cancelling five months out. I booked this reservation myself - no American Airlines help was needed - I booked it all on the computer.
Now that I want to cancel this booking and reinstate my mileage, American Aadvantage wants to collect $250 to put my mileage back into my account. $250 for WHAT?? The reservation was cancelled over 150 days out and no human ever worked on this! American Airlines should be ashamed to have such a rip-off fee structure!
