- Report: #1164511
Complaint Review: American Express Prepaid/Reloadable card - Nationwide
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Author Not Confirmed
Why?
American Express Prepaid/Reloadable card
Nationwide, USA
Web:
www.americanexpress.com/prepai
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
American Express Prepaid/Reloadable card OMG I just called AMEX to ask why my prepaid card is being declined for a 20$ transaction when I have $500 in the account. Well, the card was suspended because it MAY be at risk for fraudulent activity. While on the phone I was logged in and looking at prepaid card suspended so I can't access MY money Nationwide
OMG I just called AMEX to ask why my prepaid card is being declined for a 20$ transaction when I have $500 in the account. Well, the card was suspended because it MAY be at risk for fraudulent activity. While on the phone I was logged in and looking at my transactions. No fraudulent activity whatsoever. Doesn't matter... the card MIGHT be at risk so I can't access MY money until I verify my identity and they send a new card by snail mail. They estimate 7-10 days.
WTF? I only use the card to pay online bills or for ATM withdrawals if I have the occasional cash crisis between paychecks. I'm a little short this week and I need MY cash. Nope. Not gonna happen. It's THEIR cash for the next 2 weeks.
Thankfully they only have about $500 today but I run about $2000/mo through that account via direct deposit from my paycheck. I just told the customer service rep I am emptying the account as soon as the new card arrives and they just lost a good customer.
