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  • Report:  #1071693

Complaint Review: American family insurance - internet Select State/Province

Reported By:
juan - highlands ranch, Colorado,
Submitted:
Updated:

American family insurance
internet, Select State/Province, USA
Phone:
1-800-myamfam
Web:
americafamilyinsurance.com
Tell us has your experience with this business or person been good? What's this?

 there was a hail storm in colorado and all the houses in my neighborhood replaced their roofs with no problems with their insurance.  I called american family insurance to file a claim.  They sent their inspector and he said that my damage was worth $600 dollars and since I had $1000 deductible, they owe me nothing.  I did not make a claim for 12 years and now that I need them, they tell me that my house was so lucky that did not get hit by the storm.  All the houses, and I mean all the houses around mine got hit by the storm except mine, according to American Family insurance.



2 Updates & Rebuttals

Barbara

United States
American Family Insurance Has Done the Same Thing to You, as They are Now Trying to Do to ME. They are Just In it for the Money.

#2Consumer Comment

Sat, May 04, 2024

I just filed a Rip Off Report on American Family Insurance for the Scam they are trying to pull on me, which is similar to yours.

Our home recently sustained wind damage which tore of roof shingles.  Even our own contractor said This is Wind Damage, and advised me to file a claim which I did.

Right off the bat, the Field Adjustor, and the Desk Adjustor are trying to Deny the Claim.

They are using the same trick they have done to you.

That is SAY THAT YOUR HOME IS THE ONLY ONE WHICH DID NOT SUSTAIN ANY DAMAGES.

Wow, I guess the HAIL liked your house and only damaged everyone elses roof.  

That is pure BULL and American Family knows it, but tries to get away with it.

To me, they are also saying THAT THERE WAS NO WIND EVENTS IN MY AREA DURING THAT TIME.

Also, Pure BULL.

Then, they are saying to me that THERE IS ONLY SOME DAMAGE.

Since we have a $1,000 deductible, they might try this attempt to sleeze their way out of paying us, to say the damage is

Less than $1,000, and they owe me nothing.  But, since I did file a claim, I might now lose my Claim Free Discount.

This company, American Family Insurance does not even respect the BBB, and their own agents.

THEY LIVE TO DENY RIGHTFUL CLAIMS, AND THEY GET AWAY WITH IT BECAUSE THE STATES DEPARTMENTS OF INSURANCE ARE ON THE SIDE OF AMERICAN FAMILY AND OTHER COMPANIES and NOT ON THE SIDE OF THE CONSUMERS.

Signed,

Fighting American Family to the End, and Will Never Renew with Them Ever.


ClaimAdvocate

Ft Wayne,
Indiana,
Amscam Worst CLaim Practices

#3Consumer Comment

Fri, July 18, 2014

AMSCAM- well known in the industry as a deceptoive claim practice leader. Your claim is like millionsof others where they keep the spot repairs udner the deductible thru adjuster ignorance, indifference and inexperience. to defrud you.  You may go to appraisal and I have won 16 out of 16 in 2013 on denied hail claims. If challenged you may win a new roof. Dont get trapped into a sub roof bid for $7800-9800. I always won $14,000-18,000 on single dstory and 20-28,000 on 2 story homes base don average size roofs.

You can go to appraisal since they acknowledged you have hail damage. You hire an appraiser for $500-2000. The appraiser will select an impartial umpire and you pay 50% of the umpire cost which can be $500 on average. 

OR hire a Public Adjuster Advocate to fight the issue for you who normally can get you more than your sub roofer bid to help pay is 10% -20% fee. Eitherway you should not allow them to steal your premium and laugh all the way to the bank. Look for a seasoned local claim advocate as it costs nothing unless he wins for you. 

Good Luck 

The Claim Advocate

 

 

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