Don
TEMPE,#2Consumer Suggestion
Tue, October 23, 2012
How do you know who to believe? If they have a rip off report against them they must be bad. I especially dont like the comment The fee to American Finasco was picked up immediately after the settlements were made so they can be assured of receiving their fees. It sounds like all of these companies are the same; they just care about lining their own pockets.
Teehee
San Diego,#3Consumer Comment
Fri, March 12, 2010
Your rebuttal saying that the BBB cleared your company of any foul play
was great. I recently submitted a complaint with the BBB against
another business and, to the best of my knowledge, they did nothing but
send me a letter asking me what my complaint wasin regards to and then sending me a letter
telling me that my "complaint had been satisfactorily resolved". The
ONLY reason my complaint was resolved was because of the involvement of
the Attorney General and law enforcement. The AG's office actually DID something. The BBB
did not.... people need to realize that that is how it goes.
Marsha
Conroe,#4UPDATE Employee
Tue, November 24, 2009
On October 1, 2009 American Finasco was sold to new owners and the previous President/CEO this report is filed upon is no longer with us in management.
American Finasco still maintains the highest level of customer service and is dedicated to the resolution of business debt. It is our goal to help clients in their time of financial need and we have a strong 22 year record of doing so. Client references are always provided upon request.
We also maintain the same structure today that allows you to maintain control of your checkbook and payments are sent directly from you to your creditors.
American Finasco still maintains an A+ Ranking with the Better Business Bureau and list no reports or complaints over the past three years. We do encourage all potential clients to research with the Better Business Bureau prior to hiring any Debt Negotiation Company.
S.n.
Bucyrus,#5Consumer Suggestion
Sat, April 28, 2007
You response indicating the BBB cleared your company of any wrong doing was hilarious. I recently filed a complaint with the BBB against another company and, to the best of my knowledge, they did nothing but send me a letter asking me what my complaint was (the Attorney General's office understood the complaint) and then sending me a letter telling me that my "complaint had been satisfactorily resolved". The ONLY reason my complaint was resolved was because of the involvement of the Attorney General. The AG's office actually DID something. The BBB did not.
Marsha
Conroe,#6REBUTTAL Owner of company
Fri, April 27, 2007
The facts (as we see them): 1. American Finasco was hired by Bell Graphics and Joe Bellavia on June 5, 2002 to assist his company in restructuring debt in the approximate amount of $15,000.00 representing three different creditors. 2. As Mr. Bellavia stated, he set up a monthly budget amount of $2,000.00 to handle the projected payments to creditors and to pay our fees. 3. On or about June 26, 2002 American Finasco settled one of his accounts, CIT Equipment Leasing for 3 payments of $2,812.00 each. Mr. Bellavia was contacted before we completed this settlement because the payments to the creditor exceeded our monthly budget. Mr. Bellavia advised us to go ahead and complete the settlement. 4. From June 29 through September 5 Mr. Bellavia assigned American Finasco an additional 10 creditors for additional $16,000.00 of debt. As these accounts were assigned, Mr. Bellavia did not increase his monthly budget as we would normally require. Unfortunately, I cannot find evidence that American Finasco followed up to get him to increase the budget. 5. During the month of July, 2002 American Finasco settled six more accounts. Many of these settlements were approved from our initial work since it was difficult to retract offers we had already made. 6. On September 26, 2002 Mr. Bellavia wrote to my sales agent, Chuck Yerbic advising he was not happy with our service and that we were instructed to discontinue all efforts on his accounts. 7. When the September letter came to me, I immediately called Mr. Bellavia to try to solve any problem and keep him as a client. At that time, he informed me that he had hired another Debt Management Company to assist him and explained why he was unhappy with our service. 8. I informed Mr. Bellavia that I would be more than happy to re-work some of our settlements so we could reduce the monthly demands on his cash flow. He advised us that he could not have us do that because he had hired another firm and that would be a conflict of interest. 9. With his refusal to let us continue I advised Mr. Bellavia that I would refund his $500.00 retainer in full, even though company policy is to keep the retainer if we are pulled off a project. 10. Mr. Bellavia that wrote to me on October 2 asking that American Finasco refund $4,362.79 to help him be able to meet the creditor payments. There are three major problems with his request: American Finasco never assumes any financial responsibility for making creditor payments and this in effect would be doing that. It is strictly our client's responsibility to keep up with the creditor payments. This would also be refunding fees that were earned in full as per our contract with Mr. Bellavia. He made his request after firing us. In effect, he is asking us to help fund the activity now being handled by a competitor. Action our company has taken: As documented above, American Finasco did everything we could to save the relationship-short of loaning his company money. I spent a great deal of time talking with Mr. Bellavia from September 26 October 8 to search for a solution. My solution was to refund his retainer, which by policy we did no have to do. Unfortunately, Mr. Bellavia had already closed all reasonable avenues for American Finasco to pursue to solve his creditor problems. Gary - Conroe, Texas U.S.A.
Marsha
Conroe,#7REBUTTAL Owner of company
Fri, April 27, 2007
The facts (as we see them): 1. American Finasco was hired by Bell Graphics and Joe Bellavia on June 5, 2002 to assist his company in restructuring debt in the approximate amount of $15,000.00 representing three different creditors. 2. As Mr. Bellavia stated, he set up a monthly budget amount of $2,000.00 to handle the projected payments to creditors and to pay our fees. 3. On or about June 26, 2002 American Finasco settled one of his accounts, CIT Equipment Leasing for 3 payments of $2,812.00 each. Mr. Bellavia was contacted before we completed this settlement because the payments to the creditor exceeded our monthly budget. Mr. Bellavia advised us to go ahead and complete the settlement. 4. From June 29 through September 5 Mr. Bellavia assigned American Finasco an additional 10 creditors for additional $16,000.00 of debt. As these accounts were assigned, Mr. Bellavia did not increase his monthly budget as we would normally require. Unfortunately, I cannot find evidence that American Finasco followed up to get him to increase the budget. 5. During the month of July, 2002 American Finasco settled six more accounts. Many of these settlements were approved from our initial work since it was difficult to retract offers we had already made. 6. On September 26, 2002 Mr. Bellavia wrote to my sales agent, Chuck Yerbic advising he was not happy with our service and that we were instructed to discontinue all efforts on his accounts. 7. When the September letter came to me, I immediately called Mr. Bellavia to try to solve any problem and keep him as a client. At that time, he informed me that he had hired another Debt Management Company to assist him and explained why he was unhappy with our service. 8. I informed Mr. Bellavia that I would be more than happy to re-work some of our settlements so we could reduce the monthly demands on his cash flow. He advised us that he could not have us do that because he had hired another firm and that would be a conflict of interest. 9. With his refusal to let us continue I advised Mr. Bellavia that I would refund his $500.00 retainer in full, even though company policy is to keep the retainer if we are pulled off a project. 10. Mr. Bellavia that wrote to me on October 2 asking that American Finasco refund $4,362.79 to help him be able to meet the creditor payments. There are three major problems with his request: American Finasco never assumes any financial responsibility for making creditor payments and this in effect would be doing that. It is strictly our client's responsibility to keep up with the creditor payments. This would also be refunding fees that were earned in full as per our contract with Mr. Bellavia. He made his request after firing us. In effect, he is asking us to help fund the activity now being handled by a competitor. Action our company has taken: As documented above, American Finasco did everything we could to save the relationship-short of loaning his company money. I spent a great deal of time talking with Mr. Bellavia from September 26 October 8 to search for a solution. My solution was to refund his retainer, which by policy we did no have to do. Unfortunately, Mr. Bellavia had already closed all reasonable avenues for American Finasco to pursue to solve his creditor problems. Gary - Conroe, Texas U.S.A.
Marsha
Conroe,#8REBUTTAL Owner of company
Fri, April 27, 2007
The facts (as we see them): 1. American Finasco was hired by Bell Graphics and Joe Bellavia on June 5, 2002 to assist his company in restructuring debt in the approximate amount of $15,000.00 representing three different creditors. 2. As Mr. Bellavia stated, he set up a monthly budget amount of $2,000.00 to handle the projected payments to creditors and to pay our fees. 3. On or about June 26, 2002 American Finasco settled one of his accounts, CIT Equipment Leasing for 3 payments of $2,812.00 each. Mr. Bellavia was contacted before we completed this settlement because the payments to the creditor exceeded our monthly budget. Mr. Bellavia advised us to go ahead and complete the settlement. 4. From June 29 through September 5 Mr. Bellavia assigned American Finasco an additional 10 creditors for additional $16,000.00 of debt. As these accounts were assigned, Mr. Bellavia did not increase his monthly budget as we would normally require. Unfortunately, I cannot find evidence that American Finasco followed up to get him to increase the budget. 5. During the month of July, 2002 American Finasco settled six more accounts. Many of these settlements were approved from our initial work since it was difficult to retract offers we had already made. 6. On September 26, 2002 Mr. Bellavia wrote to my sales agent, Chuck Yerbic advising he was not happy with our service and that we were instructed to discontinue all efforts on his accounts. 7. When the September letter came to me, I immediately called Mr. Bellavia to try to solve any problem and keep him as a client. At that time, he informed me that he had hired another Debt Management Company to assist him and explained why he was unhappy with our service. 8. I informed Mr. Bellavia that I would be more than happy to re-work some of our settlements so we could reduce the monthly demands on his cash flow. He advised us that he could not have us do that because he had hired another firm and that would be a conflict of interest. 9. With his refusal to let us continue I advised Mr. Bellavia that I would refund his $500.00 retainer in full, even though company policy is to keep the retainer if we are pulled off a project. 10. Mr. Bellavia that wrote to me on October 2 asking that American Finasco refund $4,362.79 to help him be able to meet the creditor payments. There are three major problems with his request: American Finasco never assumes any financial responsibility for making creditor payments and this in effect would be doing that. It is strictly our client's responsibility to keep up with the creditor payments. This would also be refunding fees that were earned in full as per our contract with Mr. Bellavia. He made his request after firing us. In effect, he is asking us to help fund the activity now being handled by a competitor. Action our company has taken: As documented above, American Finasco did everything we could to save the relationship-short of loaning his company money. I spent a great deal of time talking with Mr. Bellavia from September 26 October 8 to search for a solution. My solution was to refund his retainer, which by policy we did no have to do. Unfortunately, Mr. Bellavia had already closed all reasonable avenues for American Finasco to pursue to solve his creditor problems. Gary - Conroe, Texas U.S.A.
Marsha
Conroe,#9REBUTTAL Owner of company
Fri, April 27, 2007
The facts (as we see them): 1. American Finasco was hired by Bell Graphics and Joe Bellavia on June 5, 2002 to assist his company in restructuring debt in the approximate amount of $15,000.00 representing three different creditors. 2. As Mr. Bellavia stated, he set up a monthly budget amount of $2,000.00 to handle the projected payments to creditors and to pay our fees. 3. On or about June 26, 2002 American Finasco settled one of his accounts, CIT Equipment Leasing for 3 payments of $2,812.00 each. Mr. Bellavia was contacted before we completed this settlement because the payments to the creditor exceeded our monthly budget. Mr. Bellavia advised us to go ahead and complete the settlement. 4. From June 29 through September 5 Mr. Bellavia assigned American Finasco an additional 10 creditors for additional $16,000.00 of debt. As these accounts were assigned, Mr. Bellavia did not increase his monthly budget as we would normally require. Unfortunately, I cannot find evidence that American Finasco followed up to get him to increase the budget. 5. During the month of July, 2002 American Finasco settled six more accounts. Many of these settlements were approved from our initial work since it was difficult to retract offers we had already made. 6. On September 26, 2002 Mr. Bellavia wrote to my sales agent, Chuck Yerbic advising he was not happy with our service and that we were instructed to discontinue all efforts on his accounts. 7. When the September letter came to me, I immediately called Mr. Bellavia to try to solve any problem and keep him as a client. At that time, he informed me that he had hired another Debt Management Company to assist him and explained why he was unhappy with our service. 8. I informed Mr. Bellavia that I would be more than happy to re-work some of our settlements so we could reduce the monthly demands on his cash flow. He advised us that he could not have us do that because he had hired another firm and that would be a conflict of interest. 9. With his refusal to let us continue I advised Mr. Bellavia that I would refund his $500.00 retainer in full, even though company policy is to keep the retainer if we are pulled off a project. 10. Mr. Bellavia that wrote to me on October 2 asking that American Finasco refund $4,362.79 to help him be able to meet the creditor payments. There are three major problems with his request: American Finasco never assumes any financial responsibility for making creditor payments and this in effect would be doing that. It is strictly our client's responsibility to keep up with the creditor payments. This would also be refunding fees that were earned in full as per our contract with Mr. Bellavia. He made his request after firing us. In effect, he is asking us to help fund the activity now being handled by a competitor. Action our company has taken: As documented above, American Finasco did everything we could to save the relationship-short of loaning his company money. I spent a great deal of time talking with Mr. Bellavia from September 26 October 8 to search for a solution. My solution was to refund his retainer, which by policy we did no have to do. Unfortunately, Mr. Bellavia had already closed all reasonable avenues for American Finasco to pursue to solve his creditor problems. Gary - Conroe, Texas U.S.A.