Ahm
Tempe,#2UPDATE Employee
Fri, December 05, 2008
I have read your report, and the exact copied report you have put up on other sites, and fail to see where exactly you were ripped off? American Home Maintenance came out to your home and did a heat check that, unless our records are different then any copies you have, you were not even charged for. Company records show our technician found cracks in your heat exchanger and was simply giving his recommendation to replace the unit. Is it possible for you to provide some more information about the other company that told you nothing was wrong? Perhaps they left you something you could fax over to us? American Home Maintenance has been in business in the valley for a number of years and provides excellent service to our customers. We have been the target of valley news team sting operations, and each time we passed with no problems. (A quick search on KPHO, CBS channel 5's website will show you the stories). So I simply ask that you please provide some useful information to anyone who may be a visitor of this site, or other sites like it, so they can get a real idea of what kind of company they deal with. You said you emailed the company about it? May I ask what day, and to whom you emailed your complaint to? We strive to provide excellent service (which includes customer service) and I would love to help you out with any concerns. For those of you visiting this report, please take the time to verify other sources, such as the Better Business Bureau, Registrar of Contractors, or simply take a look at some of the references/awards/accolades on our website at http://www.americanhomemaintenance.com. Best Regards, American Home Maintenance