- Report: #741011
Complaint Review: American Home Mortgage Servicing - Dallas Texas
Reported By:
nancy smetana -
Southbury, Connecticut, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
American Home Mortgage Servicing
P.O. Box 619063 Dallas, 75261 Texas, United States of America
Phone:
877-304-3100
Web:
ahmsi3.com
Categories:
Business Rating:
(0)
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American Home Mortgage Servicing Flood Insurance Rip-off Dallas, Texas
In April, I received a letter from my mortgage company stating that I needed to buy flood insurance because FEMA changed my area to a flood zone. Interesting because we just had the 100 year flood here and destroyed many homes, but my entire street didn't come close to flooding. Flood stage is 9ft, the river rose to 18ft. Anyway, I called AHMSi and told them that my home was in the clear and they informed me that I needed to get in touch with FEMA and have the maps changed. They gave me 3 months to do this. FEMA took a month to send us all the forms we needed to fill out. We filled all the forms out and it took another 2 weeks for FEMA to tell us that we haveto hire a surveyor to mark our home with GPS. Surveyor is coming this week, however, AHMSi has decided that they are going to purchase flood insurance through their own company and charge us double the amount of regular flood insurance. Called them up and had it out with the supervisor named, Priscilla. Bad Person! Is anyone else going through this?
1 Updates & Rebuttals
Ravenslvr
grand prairie,Texas,
U.S.A.
sounds like
#2UPDATE Employee
Sun, July 31, 2011
Trust me, I am in no way defending the company, but it sounds like they might have thought you were not making any headway, so as a precaution and due to their records, purchased the flood insurance anyways. As soon as you have all your paperwork in hand, they will probably drop the extra insurance.
Then again, a lot of people complain abotu them, so you might want to go ahead and look into legal avenues before approaching them. Just in case
