- Report: #1422228
Complaint Review: American Home Shield Warranty - Las Vegas Nevada
Reported By:
mike -
las vegas, Nevada, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
American Home Shield Warranty
848 n. rainbow #2235 Las Vegas, 89107 Nevada, United States
Phone:
888-682-1043
Web:
www.ahs.com
Categories:
Business Rating:
(0)
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American Home Shield Warranty No way to contact, No service, Total scam Las Vegas Nevada
I signed up with AHS American Home Shield Warranty with what i thought was a good deal. I needed a leaky faucet fixed and for the vendor to check a pipe that was leaking outside of the house. I was told since there were two things that needed to be checked i would have to talk to AHS so that i dont get double charged on the service fee which is $100. When trying to contact AHS i found out you cant contact them in any way other than the service request form which i had already completed and needed to discuss with someone. I tried holding on phone line it was over 2 hours and 30 minutes the first time with no answer and then i got disconnected. 2nd time was over 1 hour and my batter died. 3rd time 2 hours and then the call dropped. There is a link to chat online with a representative that doesnt work. There is no email address to contact them. No support ticket request. NOTHING! These guys are a huge scam and are criminal and should be indighted for fraud. I finally got through by selecting a different dept when calling in and got somebody to submit a request to cancel my membership. Who knows if i can cancel this and what they are going to say. I was told i would be called within 48 hours which i highly doubt. Somebody needs to do something about these criminals. DO NOT USE AMERICAN HOME SHIELD!
