- Report: #733593
Complaint Review: American Home Shield - Memphis Tennessee
Reported By:
L bell -
Palm City, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
American Home Shield
889 Ridge Lake Blvd. Memphis, 38120 Tennessee, United States of America
Phone:
901-537-8000
Web:
www.ahs.com
Categories:
Business Rating:
(0)
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American Home Shield TOTAL SCAM-SAYS MY 24 YEAR OLD AIR CONDITIONER WASN'T PROPERLY MAINTAINED AND DENIED MY CLAIM Memphis, Tennessee
I have been paying warranty insurance through American Home Shield for about 10 years or so. I pay approximately $50.00 per month, now $60.00. I believe I have had them come to my house twice. Once for my garbage disposal and once for a leak in a pipe.
Today my central air conditioner stopped blowing cold air. They sent a technician out who reported that it failed due to lack of maintenance. My air conditioner is 24 years old!!!!
I had another licensed contractor come out who stated my failure was due to normal wear and tear and had nothing to do with maintenance.
I called and reported this to American Home Shield and they stated "We don't take the opinion of independent contractors." I told them I want them to send another technician out here for a second opinion. They stated "We don't do that."
Unbelievable!!! What a total scam. I have paid out over $5,000 to this company and the one big claim I make they are trying to deny. I am dumbfounded and have already contacted my attorney.
Today my central air conditioner stopped blowing cold air. They sent a technician out who reported that it failed due to lack of maintenance. My air conditioner is 24 years old!!!!
I had another licensed contractor come out who stated my failure was due to normal wear and tear and had nothing to do with maintenance.
I called and reported this to American Home Shield and they stated "We don't take the opinion of independent contractors." I told them I want them to send another technician out here for a second opinion. They stated "We don't do that."
Unbelievable!!! What a total scam. I have paid out over $5,000 to this company and the one big claim I make they are trying to deny. I am dumbfounded and have already contacted my attorney.
