- Report: #916507
Complaint Review: American Home Shield - Memphis Tennessee
Reported By:
Fred -
Highland, Utah, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
American Home Shield
860 Ridge Lake Blvd. Memphis, 38135 Tennessee, United States of America
Phone:
(866) 774-2961
Web:
ahs.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
American Home Shield Very Poor and Frustrating Company Memphis, Tennessee
Very responsive when asking for your money. Put on hold 30 min each time I call for warranty. Claim they never got paperwork from repair company so have to call again and wait 30 min each time. Keep asking for more info such as cost breakdown and say they'll call back to get info but do not call. So I have to follow up (waiting another 30 min). Have found at least one customer service person that does care and is responsive. But the company's model seems to be: "Take their money, frustrate and delay customer if warranty work is needed."
Fred, Travelers Rest, SC
Fred, Travelers Rest, SC
