- Report: #1387481
Complaint Review: American homes 4 rent - Nationwide
-
Author Confirmed
Why?
American homes 4 rent
Nationwide, USA
Phone:
(844) 200-2447
Web:
Americanhomes4rent.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
American homes 4 rent American homes for rent Breach of contract, warranty of habitability Tampa Nationwide
Report Attachments
We signed a lease last year at this time with American homes 4 rent. After moving in we started noticing that the A.c. was not keeping house cool in later parts of the day. Sometimes the house would be in the high 80's. We contacting Ah4r and they sent a maintenance man out and told me the reason it wasn't cooling is because there was no filter in place. So he installed one and said I was ready to go. Two days later the house was warming up again so I called and put in a work order. A maintenance man called me and told me that at this time of year this is normal for houses with cathedral ceilings and there is not much he can do about it. So we decided to deal with it as best as possible. In October of last year I notice water stains started appearing on the ceiling and cabinets started falling apart. I called Ah4r to put in a work order and was totally ignored until the end of our lease. I have easily called Ah4r over fifty times in a 2 month period with emails. I would mostly get sent to Holly Solberger's voicemail with no return call. I was able to reach the regional manager Ryan Frisco in beginning of this year and he promised to make things right. I had tried to break my lease numerous times but they wanted to charge me 2 months in advanced so my family was locked in a home that had cooling problems and roof leaking .
After speaking to agents at Tampa office they told me that it is cosmetic and they would do nothing about it. In June I paid to have a inspection done on the house. In garage there was a leak so bad it started rotting the wood out in the attic. My inspector could not get to the living room from the attic so had to probe ceilings where he found areas that where active moisture in the roof. He also found out that that when Ah4r bought the house they knowingly installed the wrong size a.c. unit for the house. They had installed a 3 ton unit in a 1800 square foot house with cathedral ceilings. After speaking with 3 different A.c. companies there should of been at least a 4 ton unit. In June we received a call from a 3rd party vendor that wanted to come look at house problems. We declined the service call since it only took 10 months to get someone to come out. With our lease being up in a month I didn't want them there making repairs. In June I did put in another service order for someone to look at A.c. again and the gentleman told us they would not replace the unit because "They can't put that kind of money into these houses".
