- Report: #271061
Complaint Review: American Laser Centers - Vancouver Washington
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American Laser Centers
16701 SE McGillivray Suite 265 Vancouver, Washington, U.S.A.
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American Laser Centers Charging more fees after they were payed in full Vancouver Washington
American Laser Centers promiss free touch ups for 2 years but they will still charge you 35 dollars for a missed appointment. You think you are done paying after the thousand dollars but look out for the missed appointment late fees.
Not to mention the majority of the staff are rude and unprofessional. All of the women acted like it was such a chore to help me or answer questions.
Kriss
Portland, Oregon
U.S.A.
Not to mention the majority of the staff are rude and unprofessional. All of the women acted like it was such a chore to help me or answer questions.
Kriss
Portland, Oregon
U.S.A.
1 Updates & Rebuttals
Elin -american Laser Centers Customer Service
Southfield,Michigan,
U.S.A.
Follow up from ALC Customer Service
#2UPDATE Employee
Fri, March 21, 2008
Hello Kriss, I represent American Laser Centers and we apologize for the delayed response to your post about your negative experience at ALC. As you may already know, ALC recently changed ownership. We have a newly expanded team focusing on customer service. We are concerned that you were not satisfied with your American Laser Centers experience. We'd like to personally discus your specific case and receive all of your feedback. Please contact our newly expanded customer service department at (877) 252-2010. If you'd like us to contact you instead, please provide your contact information to my email below and we will contact you at a time and day of your convenience. American Laser Centers' customer service center is happy to personally help you with your needs and will provide a swift response to your concern. Thank you, Elin [email protected] www.americanlaser.com
