- Report: #679530
Complaint Review: American Residential Law Group - Ft. Lauderdale Florida
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Author Confirmed
Why?
American Residential Law Group
6245 North Federal Highway Ft. Lauderdale, 33308 Florida, United States of America
Phone:
954-626-3100 ext 1408
Web:
www.arlgnow.com
Categories:
Business Rating:
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American Residential Law Group Shame On You..........You Lied Ft. Lauderdale, Florida
On August 26, 2010 I acquired the services of American Residential Law Group to handle my loan modification with US BANK HOME MORTGAGE.
Tom Thompson assured me that they could help. After signing the contract and paying 1550.00 it became impossible to get in contact with them.
My home was listed for foreclosure and only after I left a rude voice message was I contact by Gissell informing me that I was missing paperwork and USBANK said it had to be in by that night.
After waiting several days I contacted USBANK who informed me that I had to submit a new package. Gisselle called and told me the house would not be foreclosed on and that everything was sent to USBANK.
I received a letter from American Residential Lawyer Group dated 12/17/2010 postmark 12/20/2010 informing me that they would no longer be able to handle my modification because of the FTC Mortgage Assistance Relief Service Rule.
I received a certified letter dated 12/21/2010 and post marked 12/22/2010 from USBANK stating the house would be sold at auction 1 Feb 2011.
In the letter from ARLG it states that as a courtesy they have confirmed that USBANK has the modification package and they are closing my file and direct all questions to my lender.
Why would the bank foreclose if ARLG had sent the modification package.
I also have filed a complaint with the BBB and Attorney General.
2 Updates & Rebuttals
Kay
Springfield,Georgia,
U.S.A.
President of ARLG
#2Author of original report
Fri, February 11, 2011
Oscar Estevez
2529 SW 8 Street
Miami, Florida 33155
Phone: (305) 541-4411
Email: [email protected]
Website: estevezlawfirm.com
He is listed as the President on the BBB website.
I sent Mr. Esteves an email telling him I want my money back.
That I had filed a complaint with the BBB and attorney general.
I was going to file a complaint with the FL Bar and contact the media.
Name:American Residential Law Group
Phone:(877) 236-6576Fax:(954) 414-4385
Address:6245 N. Federal Hwy., Ste. 401
Fort Lauderdale, FL 33308
Website:http://www.arlgnow.com
Principal:Mr. Oscar J. Estevez, P.A., President
Email Address:[email protected]
This company is not a BBB Accredited business
Additional Email Addresses [email protected]
Kay
Springfield,Georgia,
U.S.A.
FTC RULE
#3Author of original report
Tue, January 11, 2011
Rule Outlaws Advance Fees and False
Claims, Requires Clear Disclosures
Homeowners will be protected by a new Federal Trade Commission rule that bans providers of mortgage foreclosure rescue and loan modification services from collecting fees until homeowners have a written offer from their lender or servicer that they decide is acceptable.
This is why none of us can get in touch with ARLG. I have spoken with my bank, and thank goodness they have postpone my foreclosure until March and allowing me to file a loan modification.
I spoke with Tom Thompson with ARLG several times and researched this company and thought that I had found an honest one. Tom knew that my husband was in the hospital battling cancer and I have Parkinson's disease. He told me "Trust Me" there is no way I would take advantage of you and your husband.
When they would not return calls or answer emails. I left a message for Tom, thanking him for taking my money and having to tell my husband I had lost our home.
Well Tom, I hope there will be enough of us to file suit against you and attorney Jacobi I hope they disbar you. I also kept every email and have a timeline for phone calls.
I hope others will search for this group and find this message and run as fast as they can.
In a perfect world ARLG hot shots will find out what its like to lose their home.
