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  • Report:  #1337373

Complaint Review: American Vacations SAS RCA Tours Tripadvisor - Internet

Reported By:
Ramona G. - Liverpool, New York, USA
Submitted:
Updated:

American Vacations SAS RCA Tours Tripadvisor
Internet, USA
Phone:
844-859-2102
Web:
N/A
Categories:
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DO NOT BOOK SCAM- Tripadvisor RCA Tours American Vacations SAS – Tripadvisor (855) 613-4031 (866)205-6442

PROMO CODE: TA927

Do not book through this company.  They answer the phone as TripAdvisor when they have no affiliation with them.  You call, they ask if you received their fax regarding a “too good to be true offer” for 5 days, 4 nights all-inclusive vacation to all these great places, but they will not tell you which hotels they work with UNTIL you pay.  After you pay (the $298 - $98 per person plus taxes, you will also be required to provide another $99 per person upon arrival for taxes and gratuities).  Since when did gratuities become mandatory and not based on work!

Once they have suckered you into giving them your money, you receive a receipt from RCA Tours.  Who the heck are they as you thought you were booking with TripAdvisor! At the top of the hotel listing you will see that any Beaches, Secrets, etc. resorts will require an update fee.  BUYER BEWARE! This is not the upgrade that we think of (better room, top shelf alcohol offered at an all-inclusive).  Instead, it means that if the hotel is an upgrade hotel (more modern than their other dumps) then it will cost you $300.00 - $400.00 more per person!  As you scroll down the list you will see that ALL of the vacations are either a Beaches or Sandals resort. Once I was able to narror down all hotels that were not the ones listed above and the bed bite pictures from 2016 or "budet motels," I was left with two in Puerto Rico (which are not all-inclusive), three in Mexico. 

 

Now here is the ultimate kicker…once I called 1-844-859-2101 to book my trip, I was then told that the trip would cost an additional $250.00 for a resort fee + $79.00 for resort taxes to be paid directly from the resort. So this is the $298.00 paid immediately in order to get the magical hotel listings email (from a Gmail account) so now add another $329.00 on top, plus the mandatory $99.00 per person to be paid to the hotel upon check in! Do the math and now you’re paying over $800.00 for something that was originally advertised as “5 days/4 nights All-inclusive Stay to Cancun, Hawaii, Jamaica, Bahamas, Cabo, Dominican Republic, Cayman Islands, Puerto Rico, Costa Rica or Turks and Caicos.”  Then you call and Puerto Rico and Hawaii are not all inclusive and the others are nowhere near 4 or 5 star resorts!

 

Out of the entire listing, the hotel I selected was now “no longer being offered,” but they could offer me the

 

****Moral of the story, when you get a fax that sounds too good to be true just chuck it in the trash.  Do not book with them.  They will answer as Tripadvisor but they are not.  They will record the conversation and make you sign a contract saying you acknowledge this is non-refundable because they know this is a scam.  $298 is not much to lose, but I would never give them another dime again! I am hoping my review presents another hopeful from being scammed!

 

 



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