TRUTH BE TOLD!
Inverness,#2Consumer Comment
Tue, September 27, 2011
AVL Ripoff complaint was submitted in 2008.
No re-imbursement noted.
AVL apologizes in 2011.
No re-imbursement noted.
AVL is telling of themselves.
Noted!
It's too late for some of us, but what AVL should have done and still can do definitely for 100% customer satisfaction is go out of business!
Customer Relationship Manager
Florida,#3REBUTTAL Owner of company
Wed, September 21, 2011
Dear Mr. Wright,
While some time has pass since you left us this review, we want to take this opportunity to apologize for any difficulties you went through relocating with American Van Lines team. Our records indicate that you already spoke with our office about your complaint. Nevertheless, we want to make sure all our customers are 100% satisfied with the outcome of their move. If there is anything else we can do to help you with at this time, please feel free to contact us at 1-855-6916 and one of our moving specialists will gladly assist you.
Sincerely,
Customer Relationship Manager