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  • Report:  #94109

Complaint Review: America's Choice Readers Service - Great Falls Montana

Reported By:
- Jefferson City, Missouri,
Submitted:
Updated:

America's Choice Readers Service
PO Box 89 Great Falls, 59403-0089 Montana, U.S.A.
Phone:
800-300-3604
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I remember then calling me and they said I could cancel anytime.

I called them last month and told them to cancel, but know they say they have no record of my call.

They want to know Name of person I talk to and his ID number as if we still know after a month.

I just want the magazine to be canceled is that to hard for them to understand.

Patricia

Jefferson City, Missouri
U.S.A.


3 Updates & Rebuttals

Patience

St Petersburg,
Florida,
U.S.A.
timing is the key

#2Consumer Comment

Tue, October 19, 2004

I have recieved magazines from Americas Choice for awhile now. I too, wanted to cancel when I was getting bills and no magazines. But when you agree to the magazines they tell you clearly that it can take 6-12 weeks to get your first issues. Since then there has been no problems at all. If you decide to cancel that is not a problem but before placing a complaint understand all the procedures. One thinks that since there is a request to cancel its that easy. When someone makes an agreement to take money from your account automatically you should make sure you understand everything completely. Refunds take time as well as cancellations.


Smurf

Metairie,
Louisiana,
U.S.A.
Who is the real scammer

#3UPDATE EX-employee responds

Sun, August 08, 2004

Who is the real scammer?....I am sure he/she told you can cancel at any time to get you to order but why would you cancell what you already ordered a MONTH later? Once the order is sent in to the Publishers its near impossible to cancell the order....They are suppose to give you 3 days to change your mind which is more than fair. If they would have processed a cancelation you would have been recieving a free subscription...as long as you get what you order its all good and a decision you made on your own


Patricia

Jefferson City,
Missouri,
U.S.A.
they try to make you feel like you did something wrong

#4Author of original report

Tue, June 08, 2004

When you call them to cancel they try to make you feel like you did something wrong or you are trying to pick a fight with them. I thought it was somewhere that we have a right to change our minds.

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