MartyMarsh
Stillwater,#2General Comment
Sat, December 08, 2012
What you said is true, just because you have tools does not make you a mechanic, and I think that is exactly the point.
But what authority do you report to? I've been a truck driver for 39 years and done more than my share of working on them and more often than not I can tell you what is wrong with it when it breaks down, but when I bring it to you I expect you to tell me what is wrong with it, THE FIRST TIME, not just guess until you get it right.
The problem is, when your dealing with mechanics there are to many that just guess.
john newton
Houston,#3UPDATE EX-employee responds
Sat, December 08, 2012
having a hammer does not make you a carpenter.
Having a lug wrench does not make you a mechanic.
There are numerous instances where people claim to have
the skills, but are totally incompetent.
If you spot them, report them to the authorities.
MartyMarsh
Stillwater,#4General Comment
Thu, May 10, 2012
They sound like a bunch of parts changers,change every part untill they get it right,been there before.
Glad your problem was solved,good luck in the future and God Bless.
John
Memphis,#5Consumer Suggestion
Thu, May 10, 2012
If you can get a lawyer to handle the case he can run criminal background checks on all 3 employees to see if anything 'colorful' shows up in their past. Great ammo to have in court. I'd think Volvo would offer to testify in order to force another wannabe operator out of business.
Looks like they were short on revenue for the month and you were the selected 'donor'. I'm sure Nick would have offered you a fresh tranny from one of their parted-out heaps in the yard, at a special price no less.
I'm surprised Sherry Patterson wasn't more helpful. Wonder what her trucking experience is ?
Chris
Salisbury,#6Author of original report
Thu, May 10, 2012
Volvo (Sweeten Truck Center) called me 1.5 hours after my truck was moved from Americorp Diesel Repair, Inc. and said it was fixed. Nothing to do with the air dryer, clutch or transmission. The leveling valve was bad, putting the drive line in a bind causing the noise. My Shop Foreman and I both questioned Americorp's Tech and Manager about this last week and we were both told this wasn't the problem. I had to pay Americorp $4,200 today for all this work I didn't need and was close to having to pay them for a transmission too!!! Thanks to Volvo in Houston for their help and quick work!!
MartyMarsh
Stillwater,#7General Comment
Wed, May 09, 2012
You know how it is,if you have a ladder your a painter,if you have hammer your a carpenter,if you have tools?
So what was wrong with it?