- Report: #221464
Complaint Review: Americredit Financial - Arlington Texas
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Author Confirmed
Why?
Americredit Financial
PO Box 183003 Arlington TX 76096 Arlington, 76096 Texas, U.S.A.
Phone:
800-365-3635
Web:
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Americredit Financial dishonest and unethical practice of reporting consumers late Ripoff Arlington Texas
I had a ford mustang that I financed through Americredit that I was late on once in 4 years and decided to purchase a new vehicle in October 2006. I traded in the Mustang that had a balance owed that I was given blue book on and then the remainding balance was piggy backed on the new car loan. Americredit then financed the new car loan that was a considerable amount more than the previous loan. During the month of November I was contacted by customer service letting me know they had no record of the pay off. I asked if I should make a payment and was told "no" we would owe you that amount because it would reduce the payoff (no record of the converstaion per Americredit). she told me contact the dealer and we will put a hold on the account. Instead they reported me 30 days past due and financed my new car at the same time. After the dealer contacted them and corrected the issue with payment. They still refuse in good faith to correct the negative reporting. Per customer service we will finance your new loan even though your delinquent on another account. I asked them how am I liable for a car that I no longer had legal rights to. no answer of course. They are in the business of doing bad business. This will be the last time I get any kind of financing through them. They are willing to piss on a customer who has given them thousands of dollars over the years. I intend on reporting them to consumer affairs and the better business bureau.
Rhonda
San Diego, California
U.S.A.
Rhonda
San Diego, California
U.S.A.
1 Updates & Rebuttals
Charles
Jersey City,New Jersey,
U.S.A.
Report Away You Have nothing...
#2Consumer Comment
Wed, February 28, 2007
I have a loan with Americredit. My loan on my previous car was with the horrible company Drive Financial Services. I traded that car in and broke even on the trade in since i paid so fr ahead with my payments. I also knew that there can be a time lapse from when you sign the old car over to the dealership and when they pay off the orginal loan balance. Would have been smart to have been one month ahead instead of cutting everything so close. If you had done this you would have never had any problems. In my case it took two weeks for the old loan to be paid off but because i didnt go trade in the car a few days before my next payment was due and was ahead in payments anyway, it didnt matter and the transition went just fine. I also ended up with a month of not making car payments to anyone which was nice as well.
