Steve
Bradenton,#2Consumer Suggestion
Thu, January 15, 2009
Tonya, I would hope that you have some proof of payment, right? Gather up your bank statements, etc. to prove when the payments were made and file a dispute with the creditor and the credit bureaus. This is your right under FEDERAL LAW. You should read the FCRA. Stay off the phone. Do everything in writing, and send via CERTIFIED MAIL, RETURN RECIEPT REQUESTED. Be sure to put the certified# on each letter and keep a copy of each letter for your records. They have 30 days from reciept of your dispute to fix the problem or prove you wrong. If they fail to comply, you have the right to sue them for damages.