- Report: #305199
Complaint Review: Amerisave - Atlanta Georgia
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Author Confirmed
Why?
Amerisave
6 Piedmont Center 3525 Piedmont Road Suite 710 Atlanta, 30305 Georgia, U.S.A.
Phone:
866-970-7283
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Amerisave Mortgage Claimed they locked me in a rate, then called and said computer glitch next day (twice) causing me to lose what was a great deal! because the lender fees kept going up alot Atlanta Georgia
Was quoted a rate to refinance and associated lender fees... around $2500 first day.. Next day was called and informed there were computer glitches and the rates never got locked... coincidentally the lender fees now were around $5000...
Aggravated but still thinking it was a good deal I said go ahead and Lock in...Got paperwork to be signed to finalize things and saw lender fees around $9500 on the paperwork????Called and was informed the rate never got locked? Have emails from the Regional Sales Director stating he had locked them both times???
I asked him to pursue it with his boss and was called back stating they were refunding me the $395 they were charging my credit card to do a Home Appraisal! This now forced me to go elsewhere!
Peter
Saugus, Massachusetts
U.S.A.
Aggravated but still thinking it was a good deal I said go ahead and Lock in...Got paperwork to be signed to finalize things and saw lender fees around $9500 on the paperwork????Called and was informed the rate never got locked? Have emails from the Regional Sales Director stating he had locked them both times???
I asked him to pursue it with his boss and was called back stating they were refunding me the $395 they were charging my credit card to do a Home Appraisal! This now forced me to go elsewhere!
Peter
Saugus, Massachusetts
U.S.A.
