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  • Report:  #476371

Complaint Review: AmeriStar Foreclosure Solutions LLC/ Bill Ray - Jacksonville Florida

Reported By:
- jacksonville, Florida,
Submitted:
Updated:

AmeriStar Foreclosure Solutions LLC/ Bill Ray
5991 Chester Ave. Suite 106 Jacksonville, 32217 Florida, U.S.A.
Phone:
904-236-6222
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
This company contacts me about how I can modify my home loan. I had to pay him up front. After I paid the company, I had to always contact them about how my loans are doing. They always state, we are working on it." Come to find out, they did nothing for my loan and never contacted my lender. Bill Ray, the owner, said he would give me a refund since April of 2009, now August 2009 and still no refund. I am now suing this company. Please don't be another victim.

Sick and tired

jacksonville, Florida

U.S.A.


6 Updates & Rebuttals

Jacqueline

auke bay,
Alaska,
U.S.A.
same thing is happening to me

#2Consumer Comment

Tue, March 30, 2010

Ameristar - bill Ray has had two accounts for a year. One account two weeks before the foreclosure sale one of his workers told me they couldn't help.... all the while Bill Ray kept saying to me not to worry about it.  In the end I got the modification (we qualified for the Making home affordable program) - and for 8 months this company did nothing.  I asked for my money back...Bill Ray agreed....not the entire amount....and 6 months later after weekly emails about it...I still have not gotten my money back

Second modification...this time I stayed in touch with the bank....clearly this time Ameristar did nothing. Again I got the modification...now Bill Ray says that I violated the terms of the contract by being in touch with the bank so I get nothing back...But he had this account for over a year and did nothing.

This is fraud.  This company tells you they are working on your modification and they are not.  I've complained to the BBB and the Consumer protection agency in Florida....any suggestions who else I can complain to?  Next is small claims.  Keep me posted to your progress...we are in the same boat.


Lisa Waits

Casper,
Wyoming,
USA
Were you able to resolve this?

#3Consumer Comment

Wed, March 17, 2010

I read your report and am wondering if you ever found any resolution to what happened to you.  I have been working with the same company and it sounds like they are doing the same exact thing to me that happened to you.


Sick and tired

jacksonville,
Florida,
U.S.A.
AmeriStar Foreclosure Solutions, LLC

#4Author of original report

Tue, August 11, 2009

At this moment, Ameristar Foreclosure Solutions and I are trying to mediate things. I will keep this site updated about the outcome.


Sick and tired

jacksonville,
Florida,
U.S.A.
AmeriStar Foreclosure Solutions, LLC

#5Author of original report

Tue, August 11, 2009

At this moment, Ameristar Foreclosure Solutions and I are trying to mediate things. I will keep this site updated about the outcome.


Sick and tired

jacksonville,
Florida,
U.S.A.
AmeriStar Foreclosure Solutions, LLC

#6Author of original report

Tue, August 11, 2009

At this moment, Ameristar Foreclosure Solutions and I are trying to mediate things. I will keep this site updated about the outcome.


Sick and tired

jacksonville,
Florida,
U.S.A.
AmeriStar Foreclosure Solutions, LLC

#7Author of original report

Tue, August 11, 2009

At this moment, Ameristar Foreclosure Solutions and I are trying to mediate things. I will keep this site updated about the outcome.

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