Company Employee
Indianapolis,#2UPDATE Employee
Sat, February 14, 2009
Thank you DK for posting my response to this customer. I would like to further say to Gayle that on behalf of Nature's Acai Berry, I would like to apologize for any miscommunication of the nature of our risk free trial offer of the acai berry supplement. With so many health benefits, including increasing energy, burning fat, and reducing the signs of aging, the company and its affiliates offer an amazing product! All of the terms are fully disclosed to any and all of our valued customers and thus customers agree to a continued membership upon sign-up. If a customer has changed their mind, remember that customers have the option of canceling their orders at any time by contacting our helpful customer service representatives at the number listed on our site (1-800-983-7968). Our customers' satisfaction is our number one concern, so feel free to contact us to resolve any issues. Thank you and have a great day!
D K
Jacksonville,#3Consumer Suggestion
Fri, February 13, 2009
Should be able to give you the phone number that goes with that charge... at least mine does... but if not, I found this on another rip off report... "Problem Resolution On behalf of Nature's Best Acai Berry, I would like to apologize for any problems or concerns that you may have had while attempting to cancel your order. The phone number listed on our website *****(1-800-983-7968)****** is 100% reliable and customer service representatives are standing by! Nature's Best Acai and its employees are unlike any other offer out there and we stand behind our products completely and your satisfaction is our number one concern. Please feel free to try the listed phone number once again and allow our service agents to take care of your situation. We hope to hear from you soon. Have a great day!"
Armando
Phoenix,#4Consumer Suggestion
Fri, February 13, 2009
I would suggest you file an online complaint here, www.azag.gov
Armando
Phoenix,#5Consumer Suggestion
Fri, February 13, 2009
I would suggest you file an online complaint here, www.azag.gov
Armando
Phoenix,#6Consumer Suggestion
Fri, February 13, 2009
I would suggest you file an online complaint here, www.azag.gov
Gayle
Ryderwood,#7Author of original report
Wed, February 11, 2009
Just checked w/ my Visa account. They posted a charge for $79.96 today. Do you have a telephone Number for them??? Visa will not dispute charge until 2/19. Cannot find telephone number that is current.