So like others, I really wish I had read reviews before ordering from here but silly me thought that review research wasn't necessary to order flowers. The thought didn't even cross my mind. Do NOT order from this florist. On 11/5/14 I ordered since they "guarantee" same day delivery if ordered by 3:00pm. So I ordered for same day delivery. Well, almost a week later and my flowers still haven't been delivered. I could understand a day or so since I am not local, I am in NY, and it would have been fine, but the website says NATIONWIDE. So like others, I've called and emailed and have not received any response. I filed a dispute with my bank to get my money back somehow and was going to leave it at that. But now that I've read so much about this place online, I want to report any where I can. What a crappy company and they should be ashamed of themselves. I'm also reporting them to the BBB.