- Report: #1410201
Complaint Review: Andrew Valles of Safecare of San Francisco - San Francisco California
Reported By:
Kameron -
Inglewood, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Andrew Valles of Safecare of San Francisco
100 Pine St. #1250 San Francisco, 94111 California, United States
Phone:
415-251-3300
Web:
Safe-care.co
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Andrew Valles of Safecare of San Francisco Failed to perform on a loan and now will not refund my money or respond to calls/emails San Francisco California
Safe care of San Francisco is an Insurance company that supposedly does estate planning, and finances loans. Over a year and a half ago, I put down a nearly $14,000 deposit for one of their financing products and due to the fact that they were not able to deliver on their end, they force cancelled the transaction. They sent me a RDSR (refund demand, settlement, and release agreement) on August 18th in order to facilitate the refund process. I got the document signed, notarized and sent back to their office certified mail.
The RDSR states that I would have my refund in my account within 45 business days. I was told specifically that my refund would be deposited BY November 3rd......Why it takes that long? Who knows but whatever. I have yet to see my refund, and when you call this company, and try to get Andrew on the phone a receptionist that isn't even at the same site sends you to his voice mail and he doesn't return calls. I work too hard for my money to see it played with..... I have a wedding to pay for and am trying to move on from this nightmare! Is there any help out there?
For some context this is from the BBB website: Government Action: Desist & Refrain Order SafeCare SF On September 27, 2016 the California Department of Business Oversight issued a Desist and Refrain order to SafeCare of San Francisco, SafeCare Limited Trust, SafeCare Group Trust, SafeCare Global Ltd., SafeCare Risk Company, Ltd., SafeCare Enterprises, LLC., SafeCare Financial, LLC., SafeCare International, Ltd., SafeCare Global Limited and Andrew Don Valles, III (SafeCare).
According to the order SafeCare and Valles engaged in the business of a finance broker when they agreed to provide structured finance loans to California residents. SafeCare and Valles charged their client borrowers advanced fees for qualification and approval for SafeCare's finance program. The funding promised was never received and the advanced fees were never returned. Neither SafeCare nor Valles have been licensed by the Commissioner to engage in the business of a finance lender and/or broker as required by California Financial Code Section 22100. SafeCare and Valle are hereby ordered to desist and refrain from engaging in the business of a finance lender and/or broker in the State of California without first obtaining a license from the Commissioner, or otherwise being exempt.
4 Updates & Rebuttals
Jin
Los Angeles,California,
United States
No refund yet...
#2Consumer Comment
Wed, March 18, 2020
I am one of the victims too. Great to hear that he and the others are in jail. Which prison are they in?
I haven't received any money from them... Please let me know if any new updates.
Ed
Chippewa Falls,Wisconsin,
United States
Valles and 3 others indicted, sentenced and are required to pay restitution.
#3Consumer Comment
Mon, December 16, 2019
Valles is in prison for 13 years, and ordered to pay over $2 million in restitution. These crooks spent the money, so as far as I know nothing of value was seized. There were over 100 victims, losing from $5K to $160K. For many this was their life savings spent to try to save their home.
Many were in California, but several were in Costa Rica (the high $ ones). We were scammed for $100K. Valles had "hired" an "agent" to sell people on the loan scam...but I don't think that agent knew it was a scam until he had secured several borrowers, submitted the "bond" funds, and Valles wouldn't pay him his commission.
I complained about Safecare/Valles to the CA consumer protection agency when Harris was AG, and nothing was done then. I don't know how many more people got scammed after that.
I don't know how to get any of the money back, except with a gofundme.
Buddy
Houston,Texas,
United States
Any Progress
#4Consumer Comment
Wed, October 23, 2019
I was victimized by the same people at the same time. I know that at lest four of the Safe Care people are in State Prison. Though that's great news, there has been no refund issued and I'd like to know if anyone has seen funds from Safe Care or if there is any posibility of recovering at least a portion of the funds. Please advise if you have any information. Thank you!
DDog
Andrew Valles III indicted
#5Consumer Suggestion
Wed, February 21, 2018
Valles and 3 others were indicted by a San Diego Grand Jury on 2/13/2017.
Anouncement here: https://oag.ca.gov/news/press-releases/attorney-general-becerra-announces-arrest-and-indictments-2-million-mortgage
