- Report: #771552
Complaint Review: Andy auto sport - milpitas California
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Author Not Confirmed
Why?
Andy auto sport
396 railroad ct milpitas, 95035 California, United States of America
Phone:
800/419-1152
Web:
Categories:
Business Rating:
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Andy auto sport lack of customer service and very very late delivery time milpitas, California
On July 11, 2011 ordered back bumper grill for Toyota Truck. I got a confirmation. It would take 3 to 4 weeks to ship. O.K. Then on July 19 re'd e-mail that the part would be delivered on Aug. 22. I waited and waited for 2 more days. No phone call or e-mail to explain the delay. I had to call them and their response was that it is backoredered and I asked them to trace it. Not that they offered to, I had to ask.
Then it will be delivered on Aug 30th, but to be sure I could call the transportation company and confirm on Monday morning. Not them, no they should not be required to do their job, or even give decent customer service. I called today on the 30th and spoke with Ryan and asked him to check again. I was informed that since it was backordered that I could expect to have this problem even though I was upset. Then I cancelled the order. I ordered this item as a Birthday present at the rate they were going it was going to be a Christmas present.
Then it will be delivered on Aug 30th, but to be sure I could call the transportation company and confirm on Monday morning. Not them, no they should not be required to do their job, or even give decent customer service. I called today on the 30th and spoke with Ryan and asked him to check again. I was informed that since it was backordered that I could expect to have this problem even though I was upset. Then I cancelled the order. I ordered this item as a Birthday present at the rate they were going it was going to be a Christmas present.
