- Report: #228486
Complaint Review: Andy's Auto Sport - Milpitas California
-
Author Confirmed
Why?
Andy's Auto Sport
673 S. Milpitas Blvd. Milpitas, 95035 California, U.S.A.
Phone:
1-800-419-1152
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Andy's Auto Sport Promise, Promise, Promise... But don't deliver Milpitas California
Andy's Auto Sport has been the least responsive company I have ever dealt with and I am in the automotive after market accessory business. I have never had the problems with others like I have had with them.
We ordered a body kit and was told it would take 3-4 weeks. Every time I followed up to check on it, they said it would be there the 8th of the next month. Now, 4 months later, I'm trying to cancel the order and they are going to charge me a 10% processing fee.
The supervisor had nothing to say except I have to understand it takes a while to get parts from overseas (although they were the ones telling me to expect 3-4 weeks). They wouldn't wave their 10% fee regardless of the reason for the cancellation. So I pay $700-900 up front & get nothing in return except frustration and a 10% fee.
I would discourage doing any business with these guys under all circumstances. Don't believe them even if they tell you the item is in stock; that was actually another problem I had with them regarding a separate issue.
Jerry
Carmel, Indiana
U.S.A.
We ordered a body kit and was told it would take 3-4 weeks. Every time I followed up to check on it, they said it would be there the 8th of the next month. Now, 4 months later, I'm trying to cancel the order and they are going to charge me a 10% processing fee.
The supervisor had nothing to say except I have to understand it takes a while to get parts from overseas (although they were the ones telling me to expect 3-4 weeks). They wouldn't wave their 10% fee regardless of the reason for the cancellation. So I pay $700-900 up front & get nothing in return except frustration and a 10% fee.
I would discourage doing any business with these guys under all circumstances. Don't believe them even if they tell you the item is in stock; that was actually another problem I had with them regarding a separate issue.
Jerry
Carmel, Indiana
U.S.A.
