Amanda
San Diego,#2UPDATE Employee
Fri, November 04, 2005
Mr. Jeffrey, It is appalling that experiences like this one occur on the web. Unfortunately, due to the open nature of the Internet, any person can own a website and offer to sell their services. Since this is the case, it is not possible for Aplus.Net to monitor the activities of our entire customer base, nor can we claim responsibility for those activities. Our purpose is to provide a product to our customers and they are then responsible for the use of that product. If a person rents a car and chooses to use it as transportation in a robbery, the robbery is not the fault of the rental car company. I apologize that we cannot do more for you in this matter. Reporting this to the authorities would be the best course of action. Thank you very much for your understanding. Sincerely, Amanda Rusich Online Marketing Coordinator Aplus.Net
Jeffrey
Plano,#3Author of original report
Sun, October 09, 2005
I also urge anyone else who has been robbed by the Angela Psychic scam to file a complaint with the appropriate government agencies. In the U.S. the web address is www.econsumer.gov. It lists contact information for other countries as well. The French government site is http://www.finances.gouv.fr/DGCCRF/, which lists contact information to file a similar report with them.
Jeffrey
Plano,#4Author of original report
Sun, October 09, 2005
What follows is my complaint to A-Plus.net with their response first. I urge anyone who purchased a reading they did not receive to e-mail [email protected] with your story, then maybe they will shut the site down and save someone else some money.
From: "Aplus.Net Abuse Department"