Complaint Review: Angies List -

My angies list review and complaint. Buyer beware. Angies List is a bunch of crooks. Many reasons.

Enrolled my company with Angies list and signed a 1 year contract. Angies list merged with home advisor and by how the company is run and corrupt it is, it shows. So, after I enrolled with angies list, within the first month I got 1 inquiry and it was most likely fake, (something home advisor has done before merging) currently there is a class action suit against both angies list and homeadvisor for the same thing in 2018. Which I am looking into joining if they don’t leave me alone.

Anyway so I believe my first inquiry was fake by how the conversation went with the potential client. But that isn’t the main reason for complaint, it is just showing character of this company. So you pay to be on Angies list, well after 10 months of getting absolutely no results whatsoever, I decided to inquire about canceling my agreement.  Which after about 8 months I inquired by email about canceling and didn’t receive a response. Well finally after 10 months I decided to cancel. Was told it would be $90, 30% of the remainder of the contract which would be $250. I only did very little advertising with them as a test run. And even though little, it still cost me over a grand for one fake lead in 10 months. Anyway, I canceled and not shocking as crooked as angies list is, they took $250 from my account, instead of the $90 that was told for early termination. Everything was documented with emails for the early termination fee and of course all documentation of bank records of them straight up stealing.

After making them aware and trying to just pay and be done, my sales rep was actually trying to make it like I owed the $250, after she herself said around $90 in an email, which 30% of 250 is a little shy of $90 which would be correct. But emails sent from her after they tried pencil whipping were to try and justify why it was $250 now, and if I only had 2 months left at $125 and was paying the early termination fee of 30% how could it possibly be $250 which would be the total remainder of the agreement. After a  few emails I asked for a billing payment and summary for my total payment history to show her that they were pencil whipping me, which I knew, but wanted it in their own writing. Over 1 month for them to produce this after numerous emails back and forth.

Tried going on angies list to get my c/c info off there because 2 times in 3 days I had to call my bank and cancel their transaction when this first occured. No way for me to access my account to delink my c/c info.  It didn’t stop there, I warned them after having to cancel them 2 transactions and told them to delink my card. Well they didn’t, after 4 more attempts to charge my card, I ultimately called my bank and canceled the card. Got numerous emails from them after that they kept trying to charge my card and it wasn’t going through. Of course it wasn’t, you tried stealing and got caught. Anyway, back to a beginning thing I pointed out. First 10 months I got 1 person to look at me on angies list, my second person was the very next day after I canceled. Now, just an assumption, but the timing of someone reaching out on angies list the very next day after I canceled, when for 10 months only 1 inquiry in the very beginning. Makes me wonder, did they attempt that so maybe I would change my mind on not canceling. LOL Most certainly in mine opinion. Thankfully I didn’t go the pay per click like other companies did only to get fake leads. FAKE LEADS and the wonder why there is a class action suit.

I gave the company the opportunity to walk away, the made 1k over 10 months for doing absolutely nothing to bring in leads. Guess if your not paying for clicks, no reason till you cancel to give one a fake one. They got caught stealing, undisputable with all email and bank documentations. Held my credit card hostage, refused to furnish a billing and payment summary for months to hide their pencil whipping. Ect. They have done all this and so much more. Had me cancel credit cards, spend 3-4 hours dealing with emails back and forth, dealing with my bank. For what, $250. They were told to walk away or my reviews on them would be posted. I didn’t want to spend time doing this and just wanted to be done, they claim I owe $160 cause I didn’t dispute the $90 with my bank and they got that, they are not owed more. And yet today I got a call from a collections department about it. So now its time for me to post my reviews and complaints.  They should of left it be, they got their money owed and still are insisting and harassing on money they are not due.

Run down

2 leads in 10 months, 1 in the beginning to make it like they generate something and 1 the day after I cancel service. Both most likely fake leads as they are being sued by numerous companies for that.

Theft of money not due and holding credit card information after being told to delink it.

Over a month of demanding a billing and payment history

Threats by them about affecting my credit in writing through email

Hours of dealing with this, my time is money as well

Anyone dealing with angies list and have been defrauded by fake leads and over charged, should look into jumping on the class action suits against them