- Report: #1167500
Complaint Review: Animal Kingdom Pet Hospital - League City Texas
-
Author Confirmed
Why?
Animal Kingdom Pet Hospital
551 League City Parkway, suite A League City, 77571 Texas, USA
Phone:
281-554-7200
Web:
www.akph.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Animal Kingdom Pet Hospital Dr.Sara Kessler or Sara Kessler Absolute worst Veterinarian Clinic i have ever experienced & I have been to many! BEWARE!! League City Texas
BEWARE BEWARE BEWARE
I was asked to take the sweetest little pygmy goat that needed assistance delivering her baby to the vet from a friend. The babys legs were out but couldn't go any further. I called this clinic & asked if they did large animals & explained what I had. They said of course they do large animals & could help her. My normal vet was not available that day. So, I broght her to this clinic and immeditally they had a male tech ram his arms up her trying to push the baby back in to turn the baby so that maybe it could come out. First of all, a pygmy goat is very very tiny inside and no one in thier right mind would do this. As I found out after they killed her, they should have done an emergency c-section on this poor little girl.
They forced this baby back inside of the mother SIX times to re-adjust her and the whold time, tearing the lining of the intestines causing her miserable pain. This poor little goat was tortured!!! I have never had a goat like this or any goat for that matter. I took this goat to help a friend that couldn't leave thier business that day. So you cannot imagin the pure guilt i feel for not knowing what signs to look for. Not knowing that things were not right in that clinic. I took video of that day as all of this took place & showed these videos to the vets that I do know that were not available at that time & they could not believe what they saw.
I was told over again that they should not be practicing. When I tried to call Dr. Sara Kessler to dicuss this, she became very irate! She began to scream, yell & cus at me. Never giving me a monent to speak or respond to anything she said and then hung up on me. We tried talking to her staff & again, they were completely rude and they would hang up on us. Completely unproffesional. Their charges were over $1200.00. $1200.00 for tortering & killing that poor little goat. Since this has happened, I have researched this clinic and Vet and learned that there are many other complaints. So do your homework before you think to take your pet here. Beware that this vet may open another clinic under a different name because Animal Kingdom Pet Hospital's name is getting tarnished so quickly. Deservingly so!! Always ask who the vet is that your using!
2 Updates & Rebuttals
Liza
Texas,USA
NOTHING HAS CHANGED! STILL HURTING ANIMALS
#2Consumer Comment
Fri, November 18, 2016
IF YOU LIVE IN HOUSTON: DONT GO ANIMAL KINGDOM PET HOSPITAL: I took my sweet little bird in here without a scratch on him to get his nails trimmed, when they returned him to me he looked in pain, a huge bruise on the wing and his nails has started to bleed where they cut him and then tried to wash him off but left him wet. He dried up now and half shows where they just threw water over the blood and didn't even properly bathe him of the blood. The purpose of going to a vet is to not cause harm to your animal,
they are supposed to be trained to not make a bird "BLEED", my bird must of been held down roughly by someone to now have a huge bruise on his wings and bloody nails! This place does not know what they are doing, if you want your bird to be taken care of or be safe DO NOT GO HERE! The doctor completely disregarded when I said my bird came in healthy with no bruises, and said he did come in like that. My husband was with me and was so overwhelmed with frustration couldn't even respond. This place used a DREMEL took on a little cockatiel bird, this is not right. My bird is now hurt, with bruises and his nails and bleeding and extremely terrified.
Lauren
Houston,Texas,
USA
Animal Kingdom Pet Hospital Under New Management
#3UPDATE Employee
Mon, September 12, 2016
We would like start off by letting you know that Animal Kingdom Pet Hospital is now under new management and Dr. Kessler has since retired. We were saddened by this disturbing story and can assure all existing and new clients that we believe this kind of behavior is unacceptable. We have new protocols in place to prevent situations like this from ever happening. We are constantly training our staff in the latest and most advanced veterinary practices and in customer service. Our goal is to provide you and your pet the best experience possible at our clinic. We understand your pet is part of your family, and we take their health and happiness very seriously. We have also added new medical equipment in order to provide you with the highest quality medical care, including, digital x-ray, ultrasound, laser therapy, and in-house laboratory diagnostics. Animal Kingdom Pet Hospital has been proudly serving the League City community for over ten years. We invite you to find us on Facebook, Yelp, Google+, and other social media sites to see what our current clients are saying about us.
