it's about an holiday rental on the french riviera : a flat in the Villa Les lucioles Villferanche sur Mer near Nice. The owner is Anne-Marie TUA.
As already indicated, this holiday rental is not recommanded at all : very busy road, the second bedroom has no bed (only a sofa), beach is far, impossible to park your car ...
and above all, the owner is a bad person ! When you ask her for something, all is your fault and you must help her to repair the problems existing before your arrival. She tries also to make you responsible for broken things. She is kind when you contact her for renting but after, it's another story !