- Report: #914337
Complaint Review: Antenna Hub - Arcadia California
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Author Confirmed
Why?
Antenna Hub
135 E. Santa Clara Ave. Unit C Arcadia, 91006 California, United States of America
Phone:
626-205-1973
Web:
www.antennahub.com
Categories:
Business Rating:
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Antenna Hub Antenna Pros Defective Merchandise No Customer Service Arcadia, California
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Save your money this company sells cheap defective merchandise and when you try to correct any problem with them it's takes weeks for a response and sometimes no reply at all.
I have ordered a Spectrum 9 outdoor HDTV antenna. After a few days found the router control box had a defective button. Contacted the company for a replacement but never received it. When I emailed for status on new control box never received a response. So as not to go passed the 30 day return policy I returned the entire item sent another email supplying them with the tracking # and request a full credit. I have never heard from them. I contacted my credit card company and filed a dispute with them. Antenna Pros received the package on 7-6-12 and to date they still have not issued a credit. I sent them another email several days ago again requesting they issue my credit. NO RESPONSE.
This is the worst company ever - Stay clear of them.
I have ordered a Spectrum 9 outdoor HDTV antenna. After a few days found the router control box had a defective button. Contacted the company for a replacement but never received it. When I emailed for status on new control box never received a response. So as not to go passed the 30 day return policy I returned the entire item sent another email supplying them with the tracking # and request a full credit. I have never heard from them. I contacted my credit card company and filed a dispute with them. Antenna Pros received the package on 7-6-12 and to date they still have not issued a credit. I sent them another email several days ago again requesting they issue my credit. NO RESPONSE.
This is the worst company ever - Stay clear of them.
