- Report: #1340954
Complaint Review: Anything Auto Parts - Jacksonville, Florida
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Author Not Confirmed
Why?
Anything Auto Parts
11250 Old St. Augustine Rd Suite 153 Jacksonville,, 32257 Florida, USA
Phone:
(877) 792-3434
Web:
https://allthingsautoparts.com/
Categories:
Business Rating:
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Anything Auto Parts / All Things Auto Parts Horrible experience in customer service Jacksonville, Florida
Do NOT make the mistake of going through this company for anything! Contact parts carriers directly!
Noah Permenter gave us a 6 month guarantee on an engine for a Mercury Tracer in July of 2016. The engine was defective, even the head was melted/molded to the block. He refused to abide by the 6 month warranty for a defective engine and ONLY refunded us part of the money we paid. We were even charged return shipping and a restocking fee on an engine they didn't even give us information on how to return!
Noah is unprofessional to deal with, is condescending and rude and chooses to not answer or respond to MULTIPLE times/ways of being contacted once learning that they had sold us a defective engine.
Plus, he knows NOTHING about the parts he sells. He gave us the contact information of the parts carrier that he dealt with (because he was sure we were lying about the condition of the engine) and told us to deal with him directly. When we did deal with the engine company directly, he got angry - guess we found out things he didn't want us to know!
Here it is December 2016 and not a chance that we will ever see almost 1/2 of what we paid for an engine that NEVER worked.
DO NOT make the mistake of using Anything Auto Parts (aka "All Things Auto Parts") for your auto part needs!
