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  • Report:  #1321361

Complaint Review: Anytime Fitness - Apopka Florida

Reported By:
Tony - APOPKA, Florida, USA
Submitted:
Updated:

Anytime Fitness
Apopka, 32702 Florida, USA
Phone:
4074647083
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

I received a call from the gym staff member who handles payments, I told her I cancelling my member ship and I cancelled my card so they couldn't keep charging my account, because obviously I had stopped going bexcuse I moved. On that first phone call everything was fine. Three days later she calls me back demanding my CC info and said I need to pay for the month of August and a 30 dollar cancelation fee. I asked her why I needed to pay for the month of August if I cancelled in July. Her only response was that if I didn't pay that she was going wait a few months before cancelling my membership and report me owing $500 worth of dues to the credit bureau. She then again asked for my CC information to charge me. I understand the fee it's fine I would pay it, but making me pay for a month ofor dues that I can use is wrong. Then I look at other reviews of this happening before and see where instead of just charging the cancellation fee they keep charging their accts. It's a decent gym, a bit dirty at times, and really small, but they charge $35 a month 5 miles down the road there is another 24 hour gym that charges $15 and it's facilities are enormous. With the customer service they provide and stealing money from people I don't think you should give your business to them. I was with them for a year all I did was move, and they come after me and treat me like trash after I have gave them my business for so long? Pass on this gym, their are better ones out their thathe are cheapereally and a little bit cleaner.



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