- Report: #1265046
Complaint Review: Anytime Fitness - Shreveport Louisiana
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Author Not Confirmed
Why?
Anytime Fitness
5795 N Market St Shreveport, 71107 Louisiana, USA
Phone:
3189657700
Web:
anytimefitness.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Anytime Fitness certified letter sent to cancel accouterments four months ago because I noblong live in that state Anytime is still taking my money I have asked the bank to stop anymore auto drafts and was assured it was handled a month ago, three days ago they auto drafted again how can I make them stop and pay me back for the past three unauthorized drafts? Shreveport Louisiana
After certified letters registered return receipt to cancel this membership due to no longer living in that state Anytime Fitness is still auto drafting money out of my account unauthorized. I spoke to the owner personally four months ago and was assured once the certified letter arrived the account would be canceled You can never get anyone to answer the phone and my bank assured me three weeks ago a stop payment was issued Three days ago they auto drew the money again How can I get this to stop!
3 Updates & Rebuttals
Striderq
Columbia,South Carolina,
USA
I agree...
#2General Comment
Fri, November 06, 2015
that you should not have to cancel the card. However, the gym has proven it will continue to take payments. The bank is required to send the payments as requested. So it's in your interest to cancel the card. It might be an inconvenience, but I bet it's less of an inconveience than to continue seeing the gym take payments.
We did just that
#3Author of original report
Wed, November 04, 2015
After requesting the membership be stopped the owner stated we had to send a certified register return receipt request which we did to cancel. The next month the autodraft was done so we called the bank and we insured it would be stopped The next month it happened again so we called the bank and had to have the debit card cancelled to get them to stop We should NOT have to cancel cards to have someone do the right thing PERIOD
Striderq
Columbia,South Carolina,
USA
It depends...
#4General Comment
Tue, November 03, 2015
on how they are accessing your account. If they're using your card number, report the card as lost and request a new card with a completely different number. If they're using your account number, you'd have to close that account and open a new one.
