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  • Report:  #228537

Complaint Review: AOL Music Now - Dulles Virginia

Reported By:
- Bloomsburg, Pennsylvania,
Submitted:
Updated:

AOL Music Now
aol.musicnow.com/az/library.jhtml?_requestid=36765 Dulles, Virginia, U.S.A.
Phone:
866-770-9450
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I signed up for a free trial of aol's service and called to cancel right away. They billed me $25.90 on 5/1/06 and gave me a refund of that $25.90 on 5/5.

Starting with June 2006 until December 2006, however, they charged me $9.95 a month for 'Music Now' without me noticing. When I called for a refund on 1/3/07 they told me the AOL service I signed up for and Music Now are separate services, but I never signed up for Music Now seperately, I only signed up for the first aol service.

They told me they could only give me a refund for 2 months because you only have 60 days after getting billed to file a dispute.

Ryan

Bloomsburg, Pennsylvania
U.S.A.


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